SailPoint’s Freshservice connector is a SaaS connector which offers deep access governance for Freshservice. This connector securely connects the SailPoint with the Freshservice application to load data from and provision changes to Freshservice. This connector has been developed in SaaS Platform Connectivity, which is next-generation pure SaaS Connectivity that doesn't require any Virtual Appliance.
Support Level: SailPoint Delivered
Connectors developed by SailPoint's Engineering team and supported under annual SailPoint support and maintenance. Reach out to SailPoint support for assistance.
Capabilities
Supported Use Cases
- Full Account Aggregation
- Single Account Aggregation
- Get Account (Aggregate Single Account)
- Full Entitlement Aggregation
- Create Account Provisioning
- Update Account Provisioning
- Add Entitlement(s)
- Remove Entitlement(s)
- Access Certifications
Supported Versions
- Any Version (Cloud)
Related Documentation
Out of the Box Availability (Only for IdentityNow) -
SailPoint is offering this connector on the new SaaS Connectivity Platform for IdentityNow. Connectors running on this new platform do not require a virtual appliance.
Creating custom connectivity for IdentityIQ
Leveraging SailPoint’s standard connectors (Web Services, JDBC, LDAP, SCIM 2.0, etc.) you can manage thousands of applications, this way also offers a great deal of custom modification as per your governance needs. SailPoint is happy to share available resources materials which can help in configuring this connector.
Request an Idea for IdentityIQ
SailPoint offers 100+ OOTB connectors/integrations which are part of SailPoint’s product line. Out Of The Box Connectors/Integration are developed based on adequate demand & strategic alignment. For IdentityIQ, you can request an OOTB connector anytime using below link under workspace “connectivity”.
