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Freshservice Connector

Freshservice Connector

SailPoint’s Freshservice connector is a SaaS connector which offers deep access governance for Freshservice. This connector securely connects the SailPoint with the Freshservice application to load data from and provision changes to Freshservice. This connector has been developed in SaaS Platform Connectivity, which is next-generation pure SaaS Connectivity that doesn't require any Virtual Appliance.

 

Support Level: SailPoint Delivered

Connectors developed by SailPoint's Engineering team and supported under annual SailPoint support and maintenance. Reach out to SailPoint support for assistance.

 

Capabilities 

YesC.pngProvisioning  YesC.pngAccess Modeling 
YesC.pngAccess Certification YesC.pngCompliance 

 

Supported Use Cases

  • Full Account Aggregation
  • Single Account Aggregation
  • Get Account (Aggregate Single Account) 
  • Full Entitlement Aggregation 
  • Create Account Provisioning
  • Update Account Provisioning
  • Add Entitlement(s)
  • Remove Entitlement(s)
  • Access Certifications

 

Supported Versions

  • Any Version (Cloud)

 

Related Documentation

IdentityNow

 

Out of the Box Availability (Only for IdentityNow) - 

SailPoint is offering this connector on the new SaaS Connectivity Platform for IdentityNow. Connectors running on this new platform do not require a virtual appliance.

 

Creating custom connectivity for IdentityIQ

Leveraging SailPoint’s standard connectors (Web Services, JDBC, LDAP, SCIM 2.0, etc.) you can manage thousands of applications, this way also offers a great deal of custom modification as per your governance needs. SailPoint is happy to share available resources materials which can help in configuring this connector.

Vendor APIs  

 

Request an Idea for IdentityIQ

SailPoint offers 100+ OOTB connectors/integrations which are part of SailPoint’s product line. Out Of The Box Connectors/Integration are developed based on adequate demand & strategic alignment. For IdentityIQ, you can request an OOTB connector anytime using below link under workspace “connectivity”.

Version history
Revision #:
3 of 3
Last update:
‎Sep 15, 2022 01:58 PM
Updated by:
 
Contributors