Microsoft Dynamics 365 Customer Relationship Management (CRM) Connector

[#1]

Microsoft Dynamics CRM (Customer Relationship Management) is a customer relationship management software package
developed by Microsoft focused on enhancing the customer relationship for any organization. Out of the box, the
product focuses mainly on Sales, Marketing, and Customer Service sectors.

Support Level: SailPoint Delivered

Connectors developed by SailPoint's Engineering team and supported under annual SailPoint support and maintenance. Reach out to SailPoint support for assistance.

Supported Use Cases

• Full Account Aggregation
• Single Account Aggregation
• Full Entitlement Aggregation
• Full Group Aggregation
• Single Group Aggregation
• Enable / Disable Account Provisioning
• Add Entitlement(s)
• Remove Entitlement(s)

Supported Versions

• Microsoft Dynamics 365 Customer Relationship Management

Related Documentation

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[muzammil_k]

Hi, where can I find the connector for On-Prem Dynamics 2016 version, if it is supported for IIQ 8.2.?

[devikas]

@john_elton, @cathy_mallet , @ryan_mccall - Can you please confirm if that Microsoft Dynamics 365 version 1612 (9.0.20.7) (DB 9.0.20.7) on-premise is supported by IIQ 8.5? Also, can you please confirm if both cloud & on-prem versions are supported and for both the integration is using the connector "Microsoft Dynamics 365 Customer Relationship Manager"?

[ryan_mccall]

@AngelT can you take a look at the previous question.