Requesting and Installing SailPoint Apps from the ServiceNow Store

Requesting and Installing SailPoint Apps from the ServiceNow Store

This Compass article has been replaced with Integrating SailPoint with ServiceNow Service Catalog. To learn more about this change, refer to this Connectivity Update.


The following SailPoint applications are currently available in the ServiceNow Store for you to request and install:

NOTE: There is no approval required for the SailPoint Identity Governance Connector, so simply click the Get button to install the app.

To request access to an application, click the Request App button to route the request to SailPoint for approval. Response times will vary. It may take up to 72 hours for you to receive a response. 

When the request is approved, you'll receive a notification and then you'll be able to install the application following the standard ServiceNow process for installing a ServiceNow Store application.

IMPORTANT: When installing either SailPoint IdentityNow for Service Catalog v2 or SailPoint IdentityIQ for Service Catalog v2 apps check the Load demo data option before you click Install. This will ensure that the endpoint data required for the app to function correctly is loaded during installation.


Version history
Revision #:
7 of 7
Last update:
‎Jun 08, 2021 04:10 PM
Updated by: