The Zendesk Service Desk Integration module is designed for bringing the service desk experience right out of SailPoint's platform where the users can raise and track service desk tickets (Incident) to their logical closure from the platform itself.
Support Level: SailPoint Delivered
Connectors developed by SailPoint's Engineering team and supported under annual SailPoint support and maintenance. Reach out to SailPoint support for assistance.
Supported Use Cases
- Create Ticket
- Check Ticket Status
Supported Versions
Related Documentation
IdentityNow
IdentityIQ
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