Customer Success Portfolio
Gold portfolio
Designed for organizations embarking on a comprehensive identity program or tackling specialized use cases, the Gold portfolio offers prioritized support with enhanced strategic engagements.
Take advantage of your benefits
The gold portfolio offers enhanced operational support, with prioritized assistance for your most critical support cases, ensuring rapid resolution and continuity.
Additionally, you'll benefit from ongoing program oversight, including annual maturity assessments to help you continuously improve and adapt your identity strategy along with a feature adoption workshop to provide targeted guidance on maximizing the value and effectiveness of your solutions, accelerating your overall success and helping you achieve your identity security goals with confidence.
Ask an architect
Receive 60 expert advisory sessions per year to guide you on your SailPoint journey.
Identity University
Receive unlimited access to SailPoint eLearning courses with 4 seats.
Feature adoption workshop
Rapidly expand capabilities with expert guidance on adopting additional features.
Coming soon
Maturity benchmarking
Annual benchmarking to measure your program against industry standards.
Coming soon
Project reviews
Get expert review of your program to deliver risk mitigation and deployment optimizations.
Ask the expert sessions
Learn from these 1-hour sessions featuring technical demos and engage with SailPoint experts, exclusive to portfolio customers.