As a training administrator, I rely on clear visibility and efficient tools to manage my organization’s training programs effectively. Identity University training admin capabilities give me that centralized view of both learner progress and subscription usage; allowing me to stay informed and proactive when it comes to my team’s training.
I’m here to share the best practices I’ve found after using the new training admin capabilities.
I find myself navigating most frequently to the Manage Students tab, from my profile. From here I can see every learner who has created a training profile. This is great for when I need to double check that an individual on my team has an Identity University account, prior to starting training.
From here, I can also quickly check on a learner’s progress by simply clicking on their name. This allows me to check on which courses my team has enrolled in and completed, so I can track progress and support my team’s learning.
One of the newest admin capabilities that I have found most helpful is the ability to easily assign and re-assign subscription seats annually. This flexibility allows my team to continue learning without disruption and ensures the right people always have access to the right training, especially if our team priorities shift or new courses get added to Identity University.
When I need to manage the subscriptions my organization has purchased, I go to the Licensed Packages tab. From here, I get a snapshot view of who is assigned to each subscription, how many seats are still available, and when our subscription is set to expire. I’ve found that this visibility has been great in ensuring we are utilizing our subscription to the fullest.
I hope these tips and tricks help you effectively manage your team’s training. These capabilities are new, and I’ve found that the best first step is to visit the Identity University Training Administrators guide.