This article applies only to new purchases of training courses completed via credit card.
First, SailPoint only collects sales taxes for transactions billed to business addresses in the USA. We do not assess VAT on training purchases.
Second, collection of USA sales taxes is determined by an integrated payment system, using the address set in your Identity University user account preferences.
Third, if your organization is tax-exempt, authentication must be filed with SailPoint financial accounts administration to support this status.
Finally, for your selected training, you must add any coupons to adjust the net cost, and Identity University will apply any applicable discounts giving the total price.
Please Contact Us if you have additional questions.