Hi All,
Please find the below template for monitoring the task if it is running more than the threshold time. Basically these types of situations occur when there is loss of connection with the SailPoint database.
- Here I have developed a custom rule which will send email notification if the task is running more than threshold time
- This rule used in Run Rule Task so, that we can schedule it periodically.
- We have another custom in which we need to give the Task names and threshold time.
- Custom file - Here we can update the task names and threshold time
- Rule - which will read the the task names in the custom object checks the task launched time and checks with the system time so, if the time exceeds what ever the time mentioned in the custom file this will trigger an mail notification to Support team to take an action
- Task Definition which can be scheduled according to our need
Please let me know if you need any thing.
BR,
Akhil
