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UI errors on Internet Explorer

UI errors on Internet Explorer

Users accessing IdentityIQ 8.0 and 8.0p1 through Internet Explorer version 11 have reported various UI errors. This often happens when the website is viewed in the browser's Compatibility Mode.

 

UI errors when viewing IdentityIQ in compatibility mode

IE_error_login.png

IE_error_quicklink.png

IE_error_home.png

 

An e-fix is available to resolve this issue. Refer to the e-fix for IIQSAW-2362 to download the applicable fix for your IdentityIQ version. This fix is included automatically in IdentityIQ 8.0p2 and beyond.


Additionally, disabling Compatibility Mode from the browser settings will resolve many instances of UI error.

Version history
Revision #:
8 of 8
Last update:
‎May 16, 2026 12:39 PM
Updated by: