How to: Accept a reply as a solution

[#1]

• Accepting solutions in Compass's forums
• Giving kudos to helpful users

Accepting solutions in Compass's forums

Once your question in the forum has been answered or your problem has been solved, it's important to mark the reply (or replies) as a solution. Doing so will improve the search results in the community and assist other users who are facing the same or similar issues.

1. Start by heading to your post in the forums.

2. Scroll to the reply that helped you resolve your problem, click on the three vertical dots icon, and then select Accept As Solution.

3. The marked reply will be highlighted green and will appear twice - in chronological order as well as at the top of the thread.

4. If you answered your own question, you can accept your reply as a solution. If multiple users helped you, you can accept multiple solutions.

Giving kudos to helpful users

You can also give kudos to multiple replies to show your appreciation to helpful users.

Marking solutions is critical to forum engagement and will greatly benefit other Compass users who have the same questions.

Interested in learning more about bookmarks and subscriptions? Read the How to: Bookmarking and subscribing article.