Overview
We strive to ensure that every community member receives a response. Whether it may be an IdentityIQ, IdentityNow, or any other SailPoint product-related question, our dedicated representatives will try their best to answer your questions. Did you know that helping us respond to unanswered questions is a great way to climb the Ranks and the Leaderboards? If you are interested in joining the effort, read this tutorial to learn more about how to find all unanswered questions in the community.
Locating unanswered questions by topic
The search bar appears on every page, but you can also bookmark the Search page to visit it directly.
1. In the search bar, type in the topic you interested in
2. Click the Sort By Relevance button
3. Checkmark the Community Topics, Forums, and Unsolved search filters
Note: Each filter you checkmark will automatically update the Search page.
Locating unanswered questions by date
1. In the search bar, click on the magnifying glass icon
2. Click the Sort By Created Date button
3. Checkmark the Community Topics, Forums, and Unsolved search filters
Note: Each filter you checkmark will automatically update the Search page.
