Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to: Use mentions

How to: Use mentions


Using the "@" symbol

The "@" symbol is a useful and powerful feature, but use it wisely. Tagging community members on every single post or tagging multiple users at a time is not a good practice.


Mentioning a user

If you are commenting on a post and want to address your question to a specific person, type the "@" symbol followed by the username of that individual and then select the user you want to tag.

The tagged user will receive a notification that they have been mentioned and it also lets the community know who you are addressing in the thread.

Tutorial Screenshot #1.png


Mentioning an article or post

Most users do not know about this feature, but you can save some time when writing a post that refers to a document by typing the "@" symbol followed by the name of the article or post. Select the article or post that you want to reference and it will appear as if it has been linked.

Tutorial Screenshot #2.png


Make sure your post is relevant to the people that you tag, otherwise you may find yourself getting reported to the moderator for inappropriate use of this feature.


Interested in learning more about marking replies as solutions? Read the How to: Accept as solution article.

Version history
Revision #:
12 of 12
Last update:
‎Mar 01, 2023 08:17 AM
Updated by: