Within certain versions of IIQ prior to the release of IIQ 6.2, the "Work Item Reminder" email template environment may be missing values for the following variables:
$certification.name
$certificationName
The values of these variables are restored with the application of the following patches or releases:
- IIQ 6.0p8
- IIQ 6.1p1
- IIQ 6.2
ETN 16346
