Web Service Connector (SMAX Application) HTTP Error Code: 401

[MdSafwathullah]

Hello Everyone,

We have 2 Account aggregation operations set in our Web Service connector configuration for SMAX application. 1st one aggregates only accounts(persons); works fine in SailPoint and when tested in POSTMAN it gives all the persons details in the response, but roles are not fetched with any person's details. So, we have 2nd operation whose API call is for aggregating the persons with the roles; this call when run in POSTMAN is giving the response properly, however in the SailPoint, when previewed in schema, we are getting a 401 authentication error for this operation, as in the picture attached. 

URL for 1st Account Aggregation operation:

https://xxxxx/rest/xxxxxx/ems/Person?layout=Id,Email,Name,Upn,OrganizationalGroup,LastName,FirstName

URL for 2nd Account Aggregation operation:

https://xxxxx/rest/xxxxx/rms/AuthorizationPrincipalResourceJSON?filter=UserId='xxxxx'

Error part in logs:

ERROR http-nio-8080-exec-3 connector.webservices.v2.WebServiceFacadeV2:1990 - Exception occurred for account aggregation: Url: https://xxxxx/rest/xxxxx/rms/AuthorizationPrincipalResourceJSON?filter=UserId='xxxxx', Message: , HTTP Error Code: 401
connector.sdk.webservices.exception.WebServicesSdkException:
at connector.sdk.webservices.ExecutionMediator.processEndpoint(ExecutionMediator.java:643) ~[connector-bundle-webservices.jar:8.3]
at connector.sdk.webservices.ExecutionMediator$DefaultChildEndpointProcessor.processChildEndpoint(ExecutionMediator.java:1193) ~[connector-bundle-webservices.jar:8.3]
at sailpoint.connector.webservices.v2.RequestOrchestratorV2$CustomChildEndpointProcessor.process(RequestOrchestratorV2.java:714) ~[connector-bundle-webservices.jar:8.3]
at connector.sdk.webservices.ExecutionMediator.processEndpoint(ExecutionMediator.java:717) ~[connector-bundle-webservices.jar:8.3]
at sailpoint.connector.webservices.v2.WebServiceFacadeV2$WebServiceIterator.getIterator(WebServiceFacadeV2.java:1978) ~[connector-bundle-webservices.jar:8.3]
at sailpoint.connector.webservices.v2.WebServiceFacadeV2$WebServiceIterator.hasNext(WebServiceFacadeV2.java:2019) ~[connector-bundle-webservices.jar:8.3]
at sailpoint.connector.ConnectorProxy$CustomizingIterator.peek(ConnectorProxy.java:1328) ~[connector-bundle-identityiq-8.3.jar:8.3]
at sailpoint.connector.ConnectorProxy$CustomizingIterator.hasNext(ConnectorProxy.java:1355) ~[connector-bundle-identityiq-8.3.jar:8.3]
at sailpoint.rest.ApplicationResource.testConnector(ApplicationResource.java:311) ~[identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
at jdk.internal.reflect.GeneratedMethodAccessor3182.invoke(Unknown Source) ~[?:?]
at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?]
at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory.lambda$static$0(ResourceMethodInvocationHandlerFactory.java:52) ~[jersey-server-2.34.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:124) [jersey-server-2.34.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:167) [jersey-server-2.34.jar:?]
at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$TypeOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:219) [jersey-server-2.34.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:79) [jersey-server-2.34.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:475) [jersey-server-2.34.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:397) [jersey-server-2.34.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:81) [jersey-server-2.34.jar:?]
at org.glassfish.jersey.server.ServerRuntime$1.run(ServerRuntime.java:255) [jersey-server-2.34.jar:?]
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:248) [jersey-common-2.34.jar:?]
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:244) [jersey-common-2.34.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:292) [jersey-common-2.34.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:274) [jersey-common-2.34.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:244) [jersey-common-2.34.jar:?]
at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:265) [jersey-common-2.34.jar:?]
at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:234) [jersey-server-2.34.jar:?]
at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:680) [jersey-server-2.34.jar:?]
at org.glassfish.jersey.servlet.WebComponent.serviceImpl(WebComponent.java:394) [jersey-container-servlet-core-2.34.jar:?]
at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:346) [jersey-container-servlet-core-2.34.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:366) [jersey-container-servlet-core-2.34.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:319) [jersey-container-servlet-core-2.34.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:205) [jersey-container-servlet-core-2.34.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:227) [catalina.jar:9.0.71]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.71]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53) [tomcat-websocket.jar:9.0.71]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.71]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.71]
at sailpoint.web.SailPointResponseFilter.doFilter(SailPointResponseFilter.java:76) [identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.71]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.71]
at sailpoint.rest.RestCsrfValidationFilter.doFilter(RestCsrfValidationFilter.java:71) [identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.71]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.71]
at sailpoint.rest.AuthenticationFilter.doFilter(AuthenticationFilter.java:109) [identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.71]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.71]
at sailpoint.web.SailPointContextRequestFilter.doFilter(SailPointContextRequestFilter.java:61) [identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.71]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.71]
at sailpoint.web.SailPointPollingRequestFilter.doFilter(SailPointPollingRequestFilter.java:151) [identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.71]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.71]
at sailpoint.web.ResponseHeaderFilter.doFilter(ResponseHeaderFilter.java:63) [identityiq.jar:8.3 Build f4b330b4da3-20220427-175259]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.71]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.71]
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201) [spring-web-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.71]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.71]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:177) [catalina.jar:9.0.71]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97) [catalina.jar:9.0.71]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:541) [catalina.jar:9.0.71]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135) [catalina.jar:9.0.71]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92) [catalina.jar:9.0.71]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:687) [catalina.jar:9.0.71]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78) [catalina.jar:9.0.71]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:360) [catalina.jar:9.0.71]
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:399) [tomcat-coyote.jar:9.0.71]
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) [tomcat-coyote.jar:9.0.71]
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:891) [tomcat-coyote.jar:9.0.71]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1784) [tomcat-coyote.jar:9.0.71]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) [tomcat-coyote.jar:9.0.71]
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) [tomcat-util.jar:9.0.71]
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) [tomcat-util.jar:9.0.71]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:9.0.71]
at java.lang.Thread.run(Thread.java:834) [?:?]
Caused by: connector.common.http.exception.HttpException:
at connector.common.http.client.impl.ApacheHttpClientWrapper.handleFailedRequest(ApacheHttpClientWrapper.java:552) ~[connector-bundle-webservices.jar:8.3]
at connector.common.http.client.impl.ApacheHttpClientWrapper.execute(ApacheHttpClientWrapper.java:338) ~[connector-bundle-webservices.jar:8.3]
at connector.common.http.client.HttpClientWrapper.execute(HttpClientWrapper.java:137) ~[connector-bundle-webservices.jar:8.3]
at sailpoint.connector.webservices.v2.WebServiceFacadeV2$1$1.execute(WebServiceFacadeV2.java:233) ~[connector-bundle-webservices.jar:8.3]
at connector.common.http.client.impl.ThrottledHttpClient.execute(ThrottledHttpClient.java:95) ~[connector-bundle-webservices.jar:8.3]
at connector.sdk.webservices.ExecutionMediator.processEndpoint(ExecutionMediator.java:613) ~[connector-bundle-webservices.jar:8.3]
... 77 more
ERROR http-nio-8080-exec-3 sailpoint.rest.ApplicationResource:339 - java.lang.RuntimeException: sailpoint.connector.ConnectorException: Url: https://xxxxx/rest/xxxxx/rms/AuthorizationPrincipalResourceJSON?filter=UserId='xxxxx', Message: , HTTP Error Code: 401

Parent endpoint is set correctly, Test connection in working properly, the 1st Account aggregation is also working fine, but the 2nd operation is giving the error.

Any help will be appreciated. Thank You.

[rlwillen]

Can you share the details on how you are authenticating with this source?