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How to fix wrong character in comments

Hello,

Can anyone please help with this abnormal in IIQ we are facing.

Our IIQ is configured for working in both French and English for our users.

Each time a comment is added, the french apostrophe ( ' ) is converted into '

For example, "J'ai appové" becames "J'ai apprové."

Thanks!

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11 Replies
mtosto
Rigger II

Hi Jian,

Are you using the unicodes for the display of the accented characters? And, is this text in a label for a field or is it a value?

Regards,

Michael Tosto

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Not applicable

Hi Michael,

It happens when anyone type the plain text in the UI inside the comment box, not usnig the unicodes. So our users can have this issue too.

Christian told me he is aware of this bug with IIQ and SailPoint will need to provide the solution for us.

Thanks,

Jian Yin

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mbelhocine
Lookout

Hello,

Any update ?

we are facing the same issue on IIQ 7.0p4

Regards.

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Former_User
Not applicable

Same here.  We are on 7.1 and it is still doing the same thing.  This is a bug, just would like to know if it's in the process of being address or not?

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sunilsaurabh04
Deckhand III

Hi Everyone,

Facing the same issue after upgrading to 7.1

After  saving comments which has special charcater for ex( apostrophe or  quotes),it is saved with some random characters &#34.

It was  working fine in 6.3 p4.

let me know if it is a bug in 7.x version.

Thank you

Sunil

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melanie
Lookout III

Hi,

The message key issue was fixed in the environment using the below unicode

first_name=Pr\u00e9nom

Thanks,

Melanie

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Former_User
Not applicable

Hi All,

Update on this issue: a fix is targeted for IIQ releases 7.0p9, 7.1p5, 7.2p1, 7.3

Not applicable

When is 7.1-p5 scheduled to be released?

Is it possible to get a fix before 7.1-p5 has been released?

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Former_User
Not applicable

Hi Jan,

Your CSM is the best one to ask on patch release schedule and efix availability. The 7.2p2 release is very soon, then most likely 7.1p5 next after that.

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