Overview
We strive to ensure every community member receives a response. Whether the question is about IdentityIQ, Identity Security Cloud, or any other SailPoint product, our dedicated representatives do their best to provide answers.
Did you know that helping us respond to unanswered questions is also a great way to climb the Ranks and Leaderboards? If you're interested in contributing, check out this tutorial to learn how to find all unanswered questions in the community.
Find unanswered posts by topic
The search bar is available on every page, but you can also bookmark the main Search page for quick access.
To find unanswered posts by topic:
1. Enter a topic in the search bar, then click the magnifying glass icon.
2. Select the Type of Post tab, and check the Forums filter box.
3. Click the Date tab, and choose your desired time frame.
4. Click Advanced (located to the left of Search Options), then check the box for Topics with no replies.
5. You’ll now see a filtered list of unanswered posts from all SailPoint product forums related to your selected topic.
Note: To remove a filter, click the X next to the filter you'd like to clear.
Find unanswered posts by date
The search bar is available on every page, but you can also bookmark the Search page to access it directly.
To find unanswered posts by date:
1. Enter a topic in the search bar, then click the magnifying glass icon.
2. Click the Type of Post tab and check the Forums filter box.
3. Click the Date tab, and select your desired time range.
4. Click Advanced (to the left of Search Options), then check the box for Topics with no replies.
5. You’ll now see a filtered list of unanswered posts across all SailPoint product forums within the selected time frame.
Note: To remove a filter, click the X next to the filter you want to clear.
