How to: Wikis

[#1]

• Overview
• Accessing SailPoint's wikis
• Finding specific topics in SailPoint's wikis
• Finding articles on a specific topic via labels
• Finding articles on a specific topic via search
• Leaving a comment on a wiki article

Overview

Wikis are an efficient way to collect and share information within the community. Each wiki includes solutions and best practices contributed by users and SailPoint employees. Some wiki articles offer guidelines for installing connectors, while others provide definitions for specific product features. The wikis contain a wealth of helpful articles with detailed information on various topics related to both IdentityIQ and IdentityNow.

Accessing SailPoint's wikis

Begin by finding the Community tab, then select the product you want to learn more about under the Knowledge section.

Finding specific topics in SailPoint's wikis

There are two ways to find wiki articles on a specific topic which are by searching for a term or phrase in the knowledge base or by using the labels in the sidebar. 

Finding articles on a specific topic via labels

Start by selecting the SailPoint wiki of your choice from the Community tab and then, click on the label you want to explore under the Labels section.

Finding articles on a specific topic via search

Start by typing the topic you're interested in into the search bar, then click the magnifying glass icon to search.

Note: A few posts in the community's knowledge base will show up while you are typing in your search phrase in the search bar.

On the Search page, click the Location filter under the Posts tab, select Community Wiki, and then choose the wiki you want to view.

Leaving a comment on a wiki article

All community members can leave comments on IdentityIQ and IdentityNow wiki articles. Some users provide feedback to the article's author, while others offer assistance to those in need. When crafting your response, please be considerate and respectful of other community members.

To leave a comment on a wiki article, scroll to the end of the article and type your response in the large text field provided.

The forums and wikis are the most interactive areas of Compass. To distinguish between the two: if you have a question about your product, post it in the forum. If you want to read articles on a specific topic, visit the community wiki.

Interested in learning about the other interactive area in Compass? Read the How to: Forums article.