June’s Community Highlights brings together practical discussions, member contributions, Identity University updates, and upcoming events across the SailPoint Communities. Catch up on what is worth reading, saving, and joining this month.
Community tip: Before starting a new discussion, try searching for the exact topic, error message, or feature name first. You may find a solved thread or related resource that helps you move faster.
Hey SailPoint Community! I'm Naomi Wilkin, Knowledge Manager on the Customer Experience and Enablement team at SailPoint. My team and I aim to curate a diverse and accessible knowledge ecosystem so that customers can find the right information when they need it. A key facet of this is understanding how our information architecture influences findability. We are currently redefining our descriptive metadata to be more structured, specific, and reflective of each resource's informational value. These changes will not only make resources more discoverable when customers search our knowledge base, but will also richen the context and meaning LLMs develop when ingesting our content. We look forward to rolling out this improvement and more like it so customers can find accurate and relevant solutions faster!
This month’s featured threads bring together helpful technical discussions, practical takeaways, and community questions worth a closer look.
Error migrating Identity Object Config
Review a discussion on migrating Identity Object Config with SP Config or Configuration Hub, including required setup in the target tenant. Read the post
Manager attributes becoming NULL after upgrading to 8.4p3
See how members discuss manager attributes becoming NULL after an IdentityIQ 8.4p3 upgrade and a workflow refresh workaround for approval routing. Explore the discussion
ISC workflow expected behavior
Explore a discussion about the Get Accounts workflow action returning account IDs instead of full account objects. View the thread
Thank you to the members who helped make the SailPoint Communities more useful this month by asking questions, sharing knowledge, and supporting helpful discussions.
This month, we’re recognizing @trettkowski, @neel193, and @j_place.
Your contributions help other members find guidance, learn from shared experience, and stay connected.
Identity University is helping learners prepare for the next wave of identity security with a new SailPoint Agentic Fabric training path, plus refreshed core courses designed to make product learning clearer and more practical.
New SailPoint Agentic Fabric training path
Explore new Identity University training designed to help learners understand how identity security is evolving for AI agents, including foundational courses on the changing identity landscape and emerging AI blind spots. Start learning
Ready to keep building your core SailPoint skills? Explore the updated Identity Security Cloud on-demand courses for a clearer, more streamlined learning experience, and look for refreshed hands-on labs with improved visuals and updated instructions aligned to the current product experience. Explore the courses | Learn more
Explore upcoming July opportunities to learn, connect, and continue building your identity security knowledge.
July 7 – All hands on tech livestream: Real-world workflow patterns for aggregations and access policies: See practical Identity Security Cloud workflow patterns for chaining aggregations, supporting policy acknowledgments, and addressing privileged access scenarios. View session details
July 9 – RBAC done right: Automating access and securing your data: Build a clearer RBAC approach that helps automate access, reduce manual effort, and protect sensitive data as access needs change. Register today
July 30 – Improving privilege posture in Identity Security Cloud: Strengthen privileged access visibility with practical guidance for reducing risk and improving control in Identity Security Cloud. Save your spot
What helps you find the right resource faster when you are learning or troubleshooting in the SailPoint Communities?
Share a quick tip or choose an option in the forum that fits you best. Join the IdentityIQ discussion | Join the Identity Security Cloud discussion
We curated this June issue to help you find useful discussions, learning updates, and upcoming opportunities across the SailPoint Communities. When a resource or thread helps, a quick follow-up with what worked can make it easier for others to use.