Community Announcements

As we wrap up April, it’s been great to see continued engagement across both the Compass and Developer Communities. From valuable discussions to shared insights and upcoming opportunities to connect. The community remains a place where members learn, collaborate, and support one another. 

Want to learn more about navigating the Compass Community? Check out the Community Tutorials space here. 

Meet Larissa Toigo: Elevating learning experiences 

As a Senior Learning Architect at SailPoint, I am dedicated to elevating learning experiences through innovative instructional design. I, along with the other Learning Architects on the Training and Certification team, have been working hard to enhance the Community webinar program to be more interactive and directly relevant to your real-world identity security challenges. In collaboration with the Technical Advocate team, we've created a blueprint for success that uses a "Problem > Solution > Impact" framework which incorporates more engaging elements through planned interaction milestones, shared related resources during the session you can refer back to, and a focus on demonstrating the tangible impact of SailPoint solutions. Our ultimate goal is to build trust, drive thoughtful conversations, and show that SailPoint is the industry expert with the solutions you need. 

Community engagement spotlight

This month, members across the SailPoint Communities have been busy. Here are some of the top posts, replies, and solutions from both the Compass and Developer Communities for April 2026. 

Top content

• sAMAccountName is not provided. samAccountName will be generated randomly by Active Directory 
• WebService connector account aggregation issues 
• Lifecycle Event not triggering for some users. The event type is "Attribute change" 

Top members

• @neel193 
• @msingh900 
• @baoussounda 

What's new with Identity University

Identity University recently shared new resources to help community members continue learning and prepare for success. The final installment of a three-part miniseries on SailPoint certification exams offers a closer look at how industry-standard exams are developed. Recent updates also include expanded instructor-led training offerings with additional language options, making it easier for customers to access classes in the language that best supports their learning needs. 

Explore the latest updates: 

• A deeper dive into exam development and its rewards: Get a closer look at how SailPoint certifications are developed and what goes into creating these industry-standard exams. 

• Exciting news: New languages offered for instructor-led courses: We’re making live training more accessible with expanded language offerings; learn more and register for an upcoming class. 

Upcoming events and webinars

There's plenty to look forward to! Here's what's coming up across the SailPoint Communities: 

May 7 – The Q1 SaaS Release: A deep dive into our latest updates: Cut through the noise of SaaS updates as SailPoint experts highlight and demo the most important Identity Security Cloud features you need to know. Register today.

May 14 – Exploring identity and access management: Skills, roles and the IAM ecosystem: Get a clear introduction to IAM, including career paths, key skills, and how to break into the field.

May 20 – 21 – Developer Days 2026: Don’t miss your chance to gain firsthand insights and attend expert-led sessions on APIs, reporting, integrations, and more. Register today to save your spot.

That's a wrap for April! Whether you're a longtime member or just getting started, there's always something happening across the SailPoint Communities. Join the conversation, register for an upcoming event, and keep sharing the knowledge that makes this community great. See you next month! 

March has been an incredible month of growth and engagement across the SailPoint Communities! It's time to share the latest Community Highlights from both our Compass and Developer platforms. Let's celebrate this month's achievements and recognize the members who have made our communities thrive.

Your feedback is needed: Share your insights!

Your perspective is essential for shaping the future of our communities. We have two important surveys running right now, and we would appreciate it if you could take a few moments to share your thoughts.

• Developer Community survey (closes April 3^rd): Your feedback directly impacts the developer experience and the programs our Developer Relations team builds. By taking the survey, you help us create more relevant tools, content, and resources to support you. The survey closes on April 3rd, so please share your insights today!
  • Take the Developer Community survey
• Compass Community survey (closes April 10^th): How can we make the Compass Community more valuable for you? Your feedback is critical for shaping our community programs and guiding us on how we engage with you. The survey closes on April 10th, so let us know what you think so we can build a more rewarding experience together.
  • Take the Compass Community survey

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Resolve issues faster with our support knowledge base

My name is Jon (@jon_miller), and I am the Program Manager for the Support Knowledge Management team at SailPoint. I'm focused on ensuring you have the resources you need to effectively troubleshoot issues.

Our Support Articles knowledge base is a valuable resource filled with articles that provide solutions based on real-world, resolved support cases. Our goal is to empower you to find proven solutions directly, minimizing the need to contact Support. We are continuously expanding our knowledge base with new and relevant content as we resolve new issues. Explore the knowledge base today!

You can contribute to the improvement of our knowledge base by rating the articles. If you find an article that isn't helpful, please let us know why. For more detailed feedback, you can contact us at knowledge@sailpoint.com.

Community engagement spotlight

This month, our members across the SailPoint Communities have been busy! Here are some of the top posts, replies, and solutions from both the Compass and Developer Communities this month.

Top content

• We need to store the date as output when the cost center code changes for a user can we do it throug...
• Entitlements are still hanging on Disabled account
• Tomcat services down

Top members

• @neel193
• @trettkowski
• @msingh90

Upcoming events and webinars

There's plenty to look forward to! Here's what's coming up across the SailPoint Communities:

April 2 - Manage your cloud access with SailPoint CIEM: In this session, you'll learn how SailPoint Cloud Entitlement Infrastructure Management (CIEM) can help you discover and manage access risks.

April 16 - Discover the power of Rapid Setup in IdentityIQ: So, you've installed IdentityIQ, but how do you get started using it? Learn how Rapid Setup can help you get up and running quickly.

May 20 – 21 – Developer Days 2026: Don’t miss your chance to gain firsthand insights and attend expert-led sessions on APIs, reporting, integrations, and more. Register today to save your spot.

That's a wrap on March! Whether you're a longtime member or just getting started, there's always something happening across the SailPoint Communities. Join the conversation, register for an upcoming event, and keep sharing the knowledge that makes this community great. See you next month!

As we wrap up February, we're reflecting on a great month across the SailPoint Communities! This month, Community Highlights is expanding its reach, now published across both the Compass and Developer Communities. Let's dive into the latest updates and shine a spotlight on our most engaged activities and members.

Want to receive these updates straight to your inbox? Click the “options” menu in the upper right-hand corner of the article and select “Subscribe”

A note from Austin

For those who haven't met me yet, hi! I'm Austin, SailPoint's Community Evangelist. I've been with SailPoint for nearly 10 months now, and the best parts have genuinely been the moments spent with this community. From cheering on teams at the Hackathon to connecting with so many of you at Navigate, I feel like I really know this community now. With February's highlights spanning both the Compass and Developer Communities, it felt like the perfect time to reintroduce myself and say hello!

Community engagement spotlight

This month, our members across the SailPoint Communities have been busy! Here are some of the top posts, replies, and solutions from both the Compass and Developer Communities this month.

Top content

• Sending variable from Child Workflow to Parent Workflow
• Certification report creation
• Setting up of Separation of Duties Policy Violation

Top members

• @neel193
• @alfi_fulgencio
• @j_place

Upcoming events and webinars

There's plenty to look forward to! Here's what's coming up across the SailPoint Communities:

Feb 28 - CFP deadline extended: Don't miss your chance to speak! The call for proposals deadline has been extended. Submit your proposal before time runs out.

March 3 - All hands on tech livestream: Getting to know the Python SDK with AI-powered coding: Tune in to this livestream and learn how to get the most out of the Python SDK with the help of AI-powered coding.

March 18 - Access automation in ServiceNow: Usability, flexibility, and functionality in v5.1: Discover how the latest ServiceNow Catalog connector (v5.1) enables you to deliver a frictionless end user experience.

March 19 - Get the most out of approvals in Identity Security Cloud: A massive effort has been underway to modernize the way approvals work in Identity Security Cloud. Don't miss this one.

March 26 - Onboarding AI agents with SailPoint connectors: Agent Identity Security is SailPoint's solution for managing and governing AI agents. Learn how to get started with onboarding.

That's a wrap on February! Whether you're a longtime member or just getting started, there's always something happening across the SailPoint Communities. Join the conversation, register for an upcoming event, and keep sharing the knowledge that makes this community great. See you next month!

Do you lead an innovative and impactful identity security program? Are you pushing the boundaries of what’s possible with SailPoint? If so, we want to hear your story.

We are currently accepting nominations for our next Identity Security Champions. This award recognizes one standout customer from each region (AMS, EMEA, and APJ) who has demonstrated excellence in building a robust identity program.

This is your chance to step into the spotlight and be celebrated for your hard work and vision.

Why Nominate Your Organization?

Becoming a champion isn't just about the trophy, it’s about showcasing your success! Winners will be honored at Navigate 2026 and receive an exclusive package designed to celebrate their achievement.

Winners receive:

• Complimentary travel, hotel accommodation, and a conference pass for one individual.
• Up to three additional free conference passes for your team.
• On-stage recognition featuring a speaking opportunity.
• A professional headshot session.
• 200 Admirals Club points (valued at $2,000).

Who Should Apply?

We are looking for Identity Security Cloud customers who have not won a SailPoint award in the last three years. If you have transformed your organization's security posture and want to share your journey, you are the perfect candidate.

What to Expect

Winners will play a key role at Navigate 2026. You will participate in a fireside chat with a SailPoint executive, have your quote and headshot featured in onsite promotions, and be celebrated in a dedicated blog post on SailPoint.com.

Ready to Submit?

Don't miss this opportunity to get the recognition you and your team deserve. Nominations are open now through March 31, 2026. Let’s shine a spotlight on the incredible work you are doing. We can't wait to see your nomination!

Nominate Your Company Today

It’s been an exciting start to the new year in the Compass Community! As we kick things off, let’s take a moment to highlight some of the great updates from the past few weeks and recognize our most engaged activities and community members.

Want to receive these updates straight to your inbox? Click the “options” menu in the upper right-hand corner of the article and select “Subscribe”

Boost your skills with Identity University

Identity University is your go-to for advancing your identity security expertise and learning goals this year. Whether you are looking for help streamlining your team training or enhancing your personal skills, Identity University provides you with the resources you need to succeed. Discover new admin capabilities and best practices to manage team learning more effectively. Whether you're new or experienced, learn how Identity University on-demand courses, hands-on labs, and instructor-led courses are designed to help you meet your goals. And see how the Identity University catalog makes it simple to find on-demand courses, certifications, and hands-on labs that fit your learning needs.

All Hands on Tech Livestream: Creating your best Call For Papers Submission for DevDays!

Join us for our first developer livestream focused on creating your best Call For Papers submission for DevDays! We’ll walk through what conference organizers look for in a strong CFP, how to craft a clear and compelling abstract, and common pitfalls to avoid. We’ll also share tips to help your submission stand out, whether you’re a first-time speaker or a returning one. We’ll wrap up with a live Q&A, so bring your questions! Live session with recording available afterward. Resources and follow-up discussions will be posted on the forum! For more information, click here. 

New admin certification coming soon

Get ready for the brand-new SailPoint Certified Identity Security Administrator exam. Check out our suggested steps on how best to prepare for this new certification exam.

Upcoming & on-demand technical webinars

Deepen your skills with our interactive technical webinars. Don't miss our next session:

• March 18, 2026 | Access automation in ServiceNow: Usability, flexibility, and functionality in v5.1

Missed one of our recent webinars? Find all upcoming and on-demand webinars within the Compass Community. Recent topics include Identity Access Management in Cybersecurity and the latest SaaS Release Notes. . Recent topics include Identity Access Management in Cybersecurity and the latest SaaS Release Notes.

Join the conversation in these trending discussions in the community

Check out these active threads in the community and chime in with your perspective!

• Could not find class for join property Name in packages [sailpoint.object]
• API Error when setting lifecycle state
• Detected IT Roles Assigned Without Business Role

Catch up on the top posts from recent weeks

• Top solved post: IQService Memory Consumption Increase After SharePoint Aggregations
• Top forum post: Managing Access Profiles with overlapping entitlements
• Top unanswered post: Rename of role using Rule

A huge shout-out to this month’s top contributors!

1. @neel193
2. @alfi_fulgencio
3. @geoffc
4. @satheeshkottai
5. @iarab

Your contributions to the Compass Community make it a more engaging and impactful space for all identity security professionals!  

It’s been a busy year in the Compass Community! As we wrap up the year, let’s take a moment to reflect on some of the exciting updates from the past few weeks and recognize our most engaged activities and community members.

Want to receive these updates straight to your inbox? Click the “options” menu in the upper right-hand corner of the article and select “Subscribe.”

Coming soon! New certification exam for Administrators

Exciting news! SailPoint will release a new SailPoint Certified Identity Security Administrator Certification exam in early 2026.  Learn how to prepare for this new certification exam so you are ready when it becomes available.

Your complete guide to Identity University’s training catalog

The Identity University catalog is your central hub for all available training resources, including on-demand courses, live classes, hands-on labs, and certification exams. Learn more about how we are making it simple for you to find the training that meets your specific learning needs.

Building the complete learning journey with hands-on-labs and live training

Discover why a combination of on-demand training content, hands-on labs, and live instructor-led sessions leads to the most successful learners.

Dive into our interactive technical training webinars coming in the New Year!

• January 15, 2026 - Exploring why Identity Access Management matters in Cybersecurity
• January 28, 2026 - Access automation in ServiceNow: Usability, flexibility, and functionality in v5.1
• January 29, 2026 - Get Updated on the latest SaaS Release Notes

Missed a session? Check out the calendar of all upcoming and on-demand webinars.

Join the conversation in these trending discussions in the community

Check out these active threads in the community and chime in with your perspective!

• Write.lock issue
• How to track access removal
• Reports generated not appearing under "My Report"

Catch up on top community highlights from recent weeks

• Top solved post: Certification Management
• Top forum post: How to automate delimited file aggregations account on google drive
• Top unanswered post: SER Number Assignment

Sending a loud quack of thanks to this year’s top contributors!

1. @cinilsunny
2. @binod_bista
3. @alfi_fulgencio
4. @Sarat0503
5. @SuryaTejaD

Your contributions to the Compass Community make it a more engaging and impactful space for all identity security professionals!

Happy Holidays!

Thank you for stopping by and getting more engaged in the Compass Community. We’ll be back next month with another Ducky Digest to help you stay informed. See you around the pond!

Want to receive these updates straight to your inbox? Click the “options” menu in the upper right-hand corner of the article and select “Subscribe.”

Navigate Austin insights from the team

Hi, I’m Austin!

Thank you for stopping by the Community & Identity University lounges at Navigate Austin this year; it was “Quack-Tastic” to meet all of you! Your journey in identity security doesn’t have to stop just because Navigate Austin has wrapped. I loved getting to meet so many of our wonderful community members and better understand how you’re using the Compass Community and Identity University to enhance your identity security expertise and experience!

Hi, I’m @TomNimmo !

As a Technical Advocate, I had the privilege of co-leading a Navigate Skilled Session that showcased the latest Identity Security Cloud features. We helped 65 students build the confidence to apply these capabilities in their own environments. But what I loved most was meeting our customers and partners face-to-face. Hearing their stories and seeing how they are solving real identity challenges every day made this work truly rewarding.

Hi, I’m @amy_shillinglaw ,

For me, nothing is more exciting than interacting with our customers and seeing the impact of our work. We design and deliver Skilled Sessions because we love collecting knowledge, refining it, and sharing it back with the community to help our customers and partners succeed. Visitors to our booth came with questions about Identity University, training experiences, and certification exams. Skilled Session participants brought insightful questions about the latest technologies and capabilities across our expanding product portfolio. Navigate not only gives us a first-hand look at what our customers need and value in technical enablement, it also gives us the chance to collaborate closely with colleagues to ensure we deliver on those needs together.

But now that Navigate is over, the journey doesn’t stop! To help you keep building on the momentum, we’ve pulled together this guide to make the most of your community experience.

Registration is open for Skilled Sessions at Navigate London!

Join us for a half-day of in-person technical training on November 5, 2025. An immersive experience where you’ll gain exclusive access to hands-on labs, live demos, expert-led presentations, and Q&A sessions with SailPoint Certified Engineers. Whether you're looking to deepen your technical expertise or prepare for certification, this event is tailored to meet you where you are. 

Choose from two Skilled Sessions, open to customers, partners, and prospects:

• Session 1: Explore what’s new in IdentityIQ v8.5
• Session 2: Apply Identity Security Cloud’s newest innovations
  
  

When: November 5, 2025

Where: Hilton London Metropole

Cost: £199 

Registration link: Add a Skilled Session onto your Navigate conference registration

What’s new in Identity University?

1. You can now bookmark courses in Identity University to access training at your own pace, on your own time.
2. Not sure where to start on your Identity University training journey? Review our overview, to start building your foundation and then dive into the depths of platform expertise, with our two distinct technical role-based learning paths.
3. Did you know we updated the Identity Security Engineer training path and certification? Check out what’s changed.

Dive into our interactive technical training webinars

• November 13, 2025 - Get updated on the latest SaaS Release Notes
• November 20, 2025 - Governing AI agents with Agent Identity Security

Missed a session? Check out the calendar of all upcoming and on-demand webinars.

Join the conversation in these trending discussions in the community 

Check out these active threads in the community and chime in with your perspective!

• SailPoint University - IdentityIQ Essentials VM Issue
• How to Deal with Stale Accounts?
• Host not found error while integrating API Application in SailPoint

Catch up on top community highlights from recent weeks

• Top solved post: Workday Saas connector multi valued account schema attribute not working
• Top forum post: New to ISC
• Top unanswered post: Host not found error while integrating API Application in SailPoint

Sending a loud quack of thanks to this month’s top contributors!

1. @cinilsunny
2. @alfi_fulgencio
3. @nishantbhatt0604
4. @gangavaramashok1989
5. @ankan

Your contributions to the Compass Community make it a more engaging and impactful space for all Identity Security Professionals!

That’s all for now!

Thank you for stopping by and getting more engaged in the Compass Community. We’ll be back next month with another Ducky Digest to help you stay informed. See you around the pond!

Your Next Steps in Identity Security

We’re thrilled to see you at Navigate this year! 

But remember, your journey in Identity Security doesn’t stop here. To help you keep building momentum, we’ve pulled together 5 tips and tricks to get the most out of your community experience moving forward:

1. Register for an account 

Registering for an account is the first step to unlocking your full experience in the Compass Community and Identity University. With your account, you’ll get access to product forums, blogs, and the latest resources designed to help you succeed in Identity Security. 

2. Personalize your community profile 

Many members still use the default avatar, but adding your own profile picture only takes a few clicks and helps you stand out, build trust, and connect more authentically with others in the community.

1. Click your profile picture in the top-right corner
2. Select My Settings
3. Go to Avatars and choose Upload an Avatar

3. Introduce yourself in our welcome forum 

Kick off your journey in the Compass Community by visiting our Welcome Forum! It’s the perfect place to introduce yourself, share your interests, and start connecting with fellow identity security professionals. Jump in today, say hello or meet other members who are already part of the conversation.

4. Subscribe to our community blogs

Want to stay connected to what’s happening across the community? Subscribe to Community Announcements and the Identity University Blog for the latest on community updates, events, and our monthly Ducky Digest. It’s the easiest way to stay in the know and make the most of your Compass experience.

5. Join the discussion in our forums

Your voice matters in the Compass Community! Jump into the conversations happening across our three dedicated spaces:

• Identity Security Cloud Forum – Connect with peers and share insights on ISC best practices.

• IdentityIQ Forum – Troubleshoot, exchange tips, and collaborate with fellow IIQ users.

• File Access Manager Forum – Explore use cases, ask questions, and contribute to discussions on FAM.

Whether you’re asking questions, sharing your expertise, or supporting others, your contributions help the community thrive. Start a thread, reply to a post, or simply explore. Every interaction strengthens our shared journey in Identity Security.

Welcome back to the Ducky Digest!

You’ve waddled into the right place, your go-to hub for all things community and identity security. This is where learners, builders, and experts alike come together to share insights, sharpen skills, and stay ahead in a rapidly evolving industry.

And we’ve got some exciting news to kick things off…

What's new in Identity University

There's been a lot of exciting new updates in Identity University designed to help you sharpen your skills and grow your expertise in identity security. Here's a quick look at what's new:

• 4 new courses to help you build, leverage, troubleshoot, and extend Identity Security Cloud.
• Updated training paths for Administrators & Engineers-now streamlined to remove redundancies and build on each other.
• New Identity Security Expert credential for Engineers who complete the full path, showcasing advanced skills and real-world expertise.
• Hands-on labs are here, giving learners live tenant environments for guided, practical training.

Read the full article for details.

Want to receive these updates straight to your inbox? Click the “options” menu in the upper right corner of the article and select “Subscribe.”

Registration is open for Skilled Sessions at Navigate!

What is it? A full day of in-person technical training on SailPoint’s most relevant technology. Customers and prospects will be able to register for one of our three curated Skilled Sessions to learn how to reimagine their identity security program. They'll get exclusive access to hands-on labs, demos, presentations, and Q&A with SailPoint Certified Engineers.

• Session 1: Explore what’s new in IdentityIQ v8.5
• Session 2: Apply Identity Security Cloud’s newest innovations
• Session 3: Certification prep: Identity Security Engineer (only available at Navigate Austin)

*Attendees will need to have an Identity University account. Sign up any time before event day for free using a work/professional email.

Navigate Austin

When: October 2, 2025

Where: Navigate Austin - Marriott Downtown

Cost: $499 - open to customers, partners and prospects

Registration link: https://university.sailpoint.com/page/skilled-sessions-austin-2025

Navigate London

When: November 5, 2025

Where: Hilton London Metropole

Cost: £149 - open to customers, partners and prospects

Registration link: https://www.sailpoint.com/navigate/london

Get hands-on with our free technical training webinars

Grow your technical expertise and let your skills flourish this month. Register today for our webinars and unlock your potential. View the calendar of all upcoming and on-demand webinars.

• September 18, 2025 - Troubleshooting workflows in Identity Security Cloud

Missed a session? Access the recordings from our recent webinars:

• September 11, 2025 - Getting started with Access Intelligence Center
• September 4, 2025 - Working with Identity Security Cloud and Active Directory

Join the conversation in these trending discussions in the community

Check out these active threads in the community and chime in with your perspective!

• Test Connection failing for EPIC
• Cannot invoke "sailpoint.object.ObjectAttribute.getName()" because "src" is null
• Identity Access History help for beginners

Catch up on top community highlights from recent weeks

• Top solved post: Regarding identityiq 8.3 war file
• Top forum post: Workday Saas connector multi valued account schema attribute not working
• Top unanswered post: Host not found error while integrating API Application in SailPoint

Sending a loud quack of thanks to this month’s top contributors!

1. @cinilsunny
2. @nishantbhatt0604
3. @shambhu_yadav
4. @alfi_fulgencio
5. @Anuska001

Your contributions to the Compass Community make it a more engaging and impactful space for all Identity Security Professionals!

Make your profile stand out!

Many community members still use the default avatar, but you can personalize your profile in just a few clicks:

1. Click your profile picture in the top-right corner
2. Select My Settings
3. Go to Avatars and choose Upload an Avatar

That’s all for now!

Thank you for stopping by and getting more engaged in the Compass Community. We’ll be back next month with another Ducky Digest to help you stay informed. See you around the pond!

Welcome back to the Ducky Digest! In case you missed it, the past few weeks in the community have been full of highlights. From insightful discussions on identity security best practices to new resources shared by members, there’s been no shortage of ways to learn and connect. Catch up on what’s been buzzing, revisit key conversations, and see what’s sparking engagement across the community.

Want to receive these updates straight to your inbox? Click the “options” menu in the upper right corner of the article and select “Subscribe.”

Identity University: Skilled Sessions registration for Navigate Austin is now open!

What is it? A full day of in-person technical training on SailPoint’s latest technologies designed to keep you ahead in today’s rapidly evolving digital world. Come alongside your peers to learn how to reimagine your identity security program. You'll get exclusive access to hands-on labs, demos, presentations, and Q&A with SailPoint Certified Engineers. This is a can’t miss event!

When: October 2, 2025

Where: Navigate Austin - Marriott Downtown

Cost: $399 until August 29 - open to customers, partners and prospects

Choose the session that best fits your goals:

• Session 1: Explore what’s new in IdentityIQ v8.5
• Session 2: Apply Identity Security Cloud’s newest innovations
• Session 3: Certification prep: Identity Security Engineer

Secure your spot today! For more information, check out this blog post.

Catch up on recent technical training webinars

Grow your technical expertise and let your skills flourish this month. Check out the recordings for these recent webinars and unlock your potential. View the calendar of all upcoming and on-demand webinars.

• August 14, 2025 - Explore the new IdentityIQ 8.5
• August 7, 2025 – Securing your critical unstructured data with Data Access Security
• July 31, 2025 – SaaS Release Notes – Summer update
• July 24, 2025 – Allow us to reintroduce Identity University and our Technical Advocates

Community Highlights

Check out these top posts in the community over the last few weeks:

• Top solved post: Slow Down After Upgrade from 8.3 to 8.4 – IdentityIQ
• Top forum post: I'm trying to build out a workflow to handle special term cases – Identity Security Cloud
• Top unanswered post: IIQ and ServiceNow – IdentityIQ

A Big Quack-Out to this month’s top contributors!

1. @cinilsunny
2. @Sarat0503
3. @barnyak10
4. @jayantkumar
5. @lukelav

Your contributions to the Compass Community make it a more engaging and impactful space for all Identity Security Professionals!

Join the conversation in these trending discussions in the community

Check out these active threads in the community and chime in with your perspective!

• How to enable deletesubtree in AD connector without calling a powershell script – Identity Security Cloud
• Custom Target Certification Creation using Script with custom emails – IdentityIQ
• Need Guideline for - Change in Domain – IdentityIQ

That’s all for now!

Thank you for stopping by and getting more engaged in the Compass Community. We’ll be back next month with another Ducky Digest to help you stay informed. See you around the pond!

Welcome back to the Ducky Digest! You’ve waddled in the right spot, your go-to resource for all things community. We're dedicated to providing valuable content that empowers you to learn and grow within the identity security industry. Whether you're a beginner or an expert, you'll find valuable resources, engaging discussions, and a supportive community here.  

Want to receive these updates straight to your inbox? Click the “options” menu in the upper right corner of the article and select “Subscribe.” 

Identity University: Skilled Sessions registration for Navigate Austin is now open!  

In today’s rapidly evolving digital landscape, staying ahead in identity security is more critical than ever. That’s why we’re thrilled to invite you to a full day of in-person technical training designed to empower your team and elevate your identity security program.  

Join us on October 2, 2025 in Austin, TX, for an immersive experience where you’ll gain exclusive access to hands-on labs, live demos, expert-led presentations, and Q&A sessions with SailPoint Certified Engineers. Whether you're looking to deepen your technical expertise or prepare for certification, this event is tailored to meet you where you are.  

For more information on what sessions are available or to register, check out this blog post. 

Get hands-on with our free technical training webinars 

Grow your technical expertise and let your skills flourish this month. Register today for our webinars and unlock your potential. View the calendar of all upcoming and on-demand webinars. 

• August 14, 2025 - Explore the new IdentityIQ 8.5 

• September 4, 2025 - Working with Identity Security Cloud and Active Directory 

• September 11, 2025 - Getting started with Access Intelligence Cente
• Date TBA - Troubleshooting workflows in Identity Security Cloud 

 
Join the conversation in these trending discussions in the community 

Check out these active threads in the community and chime in with your perspective!  

• IIQ and ServiceNow 

• SoD Campaign Reviews not working in ISC like IIQ - has someone found a way ? 

• Apache Tomcat V9.0 

We want to get to know you better!  

Did you know we have a Welcome forum for our community? This is the perfect place for you to introduce yourself to our growing community of identity security professionals! Head over there now, introduce yourself or get to know some of our other community users.  

That’s all for now!  

Thank you for stopping by and getting more engaged in the Compass Community. Come back later this month for a community recap. See you around the pond!  

Each year at Navigate, we honor a select number of customers who have built successful, innovative and mature identity security programs. These customers go above and beyond, setting the bar high and shaping the future of identity security.

This year we have nine finalists for the 2025 Identity Security Champion award, and we want you, our SailPoint customer community, to help us choose the winner in each region!

Americas finalists

• CIBC Caribbean
• Keurig Dr Pepper
• Temple Health

Europe, the Middle East and Africa finalists

• Ayvens
• Criteo
• The Metropolitan Police, UK

Asia-Pacific finalists

• Endeavour Group Limited
• Insignia Financial
• Wipro

Click here to read through all the finalists' submissions on the SailPoint Compass Community and cas... Voting runs through June 25, 2025.

Thank you for your participation and good luck to our finalists!

Join us on May 20 for a free, live virtual event where we’ll dive into the latest innovations shaping the future of identity security. Whether you're refining your program or looking ahead to what's next, IdentityTV will deliver insights and real-world strategies to help you strengthen your identity security approach.

Why you should tune in

Hear directly from Chandra Gnanasambandam, SailPoint EVP of Product and CTO
IdentityTV kicks off with insights from Chandra Gnanasambandam, SailPoint’s new Executive Vice President of Product and Chief Technology Officer. With a background that spans product management, engineering, and cloud technology—including over 20 years leading innovation at McKinsey & Company —he’ll share his unique perspective on the trends reshaping identity security and how you can stay ahead.

Real stories from the field
IdentityTV also brings you firsthand insights from SailPoint customers who are leading the way in identity security:

• Telenet, GSX Bank, and Main Line Health will discuss strategies for navigating compliance challenges in their respective regions and industries, and strengthening enterprise security.
• CareSource will explore how a strong identity security strategy can drive proactive risk mitigation in today’s evolving threat landscape.
• Devon and Cornwall Police will share their journeys in building a resilient identity security foundation and lessons learned along the way.
  
  

You’ll gain real-world perspectives and best practices you can apply to your own identity security journey.

IdentityTV 2025 is your opportunity to hear from SailPoint leadership, learn from customer successes, and get inspired for what’s next in identity security.

Register today and save your spot!

Welcome back to the May edition of The Community Ducky Digest! You’ve waddled in the right spot, your monthly go-to resource for all things community. We're dedicated to providing valuable content that empowers you to learn and grow within the identity security industry. Whether you're a beginner or an expert, you'll find valuable resources, engaging discussions, and a supportive community here. We cover everything from getting started with SailPoint to Identity University and beyond, helping you stay up-to-date and connect with fellow identity security professionals and SailPoint experts.

Want to receive these updates straight to your inbox? Click the “options” menu in the upper right corner of the article and select “Subscribe”.

Hi there! I'm Austin, SailPoint's new Community Evangelist.

I'm thrilled to join the team and help make the Community your go-to place for learning, sharing, and connecting. I’ll be highlighting great content, amplifying your voices, and make it even easier for you to find the answers and inspiration you need.

Big changes are coming to Identity University

On June 29, 2025, we are launching a new and improved Identity University, SailPoint’s industry-leading online learning platform. Check out the blog post for detailed information.  

Key dates:

• Important announcement: Learners will need to complete ALL currently enrolled training before June 26, 2025 as incomplete work progress will NOT be saved or migrated to the new platform. 

• Blackout period (zero access to Identity University) is scheduled from June 27, 2025 at 5:00 PM CDT through June 29, 2025 at 12:00 PM CDT. 

• Launch date: The new and improved Identity University will launch on June 29, 2025 at 12:00 PM CDT. 

What’s new in the community?

• SaaS Release Notes - Weekly updates for new features, enhancements, and fixes that have been released to production. You can also subscribe to ensure you never miss a release.
• SailPoint certifications & credentials – We’ve made it even easier to grow your identity security expertise with shareable credentials and trusted certifications. Now, as part of our ongoing effort to deliver knowledge when you need it most, all logged-in users can access Identity University documentation. Not seeing what you need? compass-help@sailpoint.com is here to assist!

Get hands-on with our free technical training webinars

Grow your technical expertise and let your skills flourish this month. Register today for our webinars and unlock your potential. View the calendar of all upcoming and on-demand webinars.

• May 8, 2025 10 AM CDT - Get updated on the latest SaaS Release Notes
• May 15, 2025 10 AM CDT - Configuring an authoritative source with Identity Security Cloud
• May 21-22, 2025 10 AM CDT - SailPoint's Developer Days 2025
• May 29, 2025 10 AM CDT - Advancing Governance with Next Generation Certifications

Take your training up a notch on Identity University

• Subscribe to our weekly Identity University blog to stay updated on all things Identity University.
• Want to be a leader in the identity security industry? Become an #IdentitySecurityLeader and earn a free knowledge credential today.
• New exams are now available: Identity Security Engineer certification and Identity Security Professional credential. Learn more and access exam prep guides, visit the Certification and Credential page.
• Did you know we offer instructor-led courses open to the public? Upgrade your skills with the guidance of experienced identity security instructors. Grab your seat before it's gone! Check out the class calendar in Identity University. 

*Instructor-led classes are only available for purchase by current SailPoint customers and partners.

We’re making some updates to our Compass community to make it easier to find the content you need. 

What’s changing? 

We’re streamlining and reorganizing some content areas within Compass to reflect how our solutions have evolved and to improve your overall experience. This includes: 

• Page updates: We’ve merged and renamed certain content spaces to better align with our current product suite. 

• Improved searchability: Behind-the-scenes updates to tags and metadata will make it easier to find the right content quickly. 

• Updated navigation: Certain product-specific resources are being grouped more intuitively and the navigation has been updated to reflect that. For example all on-premise software content can be found in our IdentityIQ categories, and all of our cloud-based solutions content can be found in Identity Security Cloud spaces.

What This Means for You 

Don’t worry, no content is going away! However, you may notice some familiar top-level pages have moved or been renamed. Where applicable, we’ve applied redirects or on-page guidance in place to help you adjust without missing a beat. 

These updates rolled out this week and are part of our ongoing effort to make Compass a more powerful and user-friendly destination for the SailPoint community. 

If you have any questions or feedback, we’re always here to help. Don’t hesitate to reach out. 

Welcome to the April edition of The Community Ducky Digest! You’ve waddled in the right spot, your monthly go-to resource for all things community. We're dedicated to providing valuable content that empowers you to learn and grow within the identity security industry. Whether you're a beginner or an expert, you'll find valuable resources, engaging discussions, and a supportive community here. We cover everything from getting started with SailPoint to Identity University and beyond, helping you stay up-to-date and connect with fellow identity security professionals and SailPoint experts.

Want to receive these updates straight to your inbox? Click the “options” menu in the upper right corner of the article and select “Subscribe”.

Just launched

Check out our new and improved instructor-led training: Set Up and Administer Identity Security Cloud*. It replaces IdentityNow Essentials and has so much more to offer. In this course, you’ll:

• Learn how to set up and administer Identity Security Cloud including onboarding applications

• Learn how AI and machine learning support automated tasks and access analysis

• Get hands-on practice with new concepts in a live Identity Security Cloud tenant

• Learn directly from our SailPoint Technical Educators

This instructor-led training provides a premium alternative to the on-demand Set Up and Administer Identity Security training, a foundational course in both the Identity Security Administrator and the Identity Security Engineer training paths.

What’s new in the Community?

• SailPoint Connectivity Updates - Stay informed about our ever-expanding list of connectors.

• SaaS Release Notes - Weekly updates for new features, enhancements, and fixes that have been released to production. You can also subscribe to ensure you never miss a release.

Get hands-on with our free technical training webinars

Grow your technical expertise and let your skills flourish this month. Register today for our webinars and unlock your potential. View the calendar for all our upcoming and on-demand webinars. 

• April 15, 2025 10 AM CDT - Get the most out of your AI-based access modeling tool

• April 16, 2025 10 AM CDT - GenAI Descriptions for Entitlements in Identity Security Cloud

• April 17, 2025 10 AM CCT - Installing the SailPoint Identity Security Cloud virtual appliance

• April 24, 2025 10 AM CDT - Get prepared for your Identity Security Engineer certification

• On-demand - Support least privilege with data segmentation

Take your training up a notch on Identity University

• Subscribe to our weekly Identity University blog to stay updated on all things Identity University.

• Want to be a leader in the identity security industry? Become an #IdentitySecurityLeader and earn a free knowledge credential today.

• Did you know we offer instructor-led courses open to the public? Upgrade your skills with the guidance of experienced identity security instructors. Grab your seat before it's gone! Check out the class calendar in Identity University. 

*Instructor-led classes are only available for purchase by current SailPoint customers and partners.

We are excited to welcome you back to Navigate 2025! Navigate is happening all around the world. Join us in the following cities:
·      Austin | Sep 29-Oct 2
·      Toronto | Oct 16
·      Singapore | Date TBC
·      Sydney | Date TBC
·      London | Nov 3-6
·      Sao Paulo | Nov 11

Why speak at Navigate?

Last year we welcomed thousands of attendees worldwide and heard from identity security leaders from companies like NVIDIA, Heineken, and Wipro. Navigate sessions spotlight real-world examples, providing valuable lessons and inspiration for the identity security community. Would you be interested in speaking at Navigate 2025? If so, you can submit a detailed nomination at the link below. Customer speakers will receive a complimentary conference pass.

We’re looking for sessions on topics such as:

· Best practices

· Implementation approaches

· Connectivity and integrations

· AI and machine learning

· Managing machine identities and/or third parties

· Automating identity security processes

The nomination deadline is June 30, 2025. Once all nominations have been received and session topics are determined, we will be in touch with the status of your nomination.

Have any questions? Reach out to navigatespeakers@sailpoint.com.

Nominate yourself below!

Thank you for your submission and see you at Navigate!

Your monthly go-to resource for all things Community! Be sure you subscribe to stay up to date between digests.

We are looking for the next Identity Security Champion!

Is your organization leading the way with a cutting-edge identity security program? Has your team made a measurable impact on the business, driving success through identity and access management? Is identity woven into the fabric of your daily conversations and workflows? If this sounds like you and your team, you could be an Identity Security Champion! We’d love to spotlight your incredible story at SailPoint Navigate 2025. This is your chance to share your success and inspire others, are you ready to take the stage?

Each year at Navigate we honor a select number of customers that have built successful, innovative and mature identity security programs. Customers who go above and beyond, setting the bar high and shaping the future of identity security. The Identity Security Champion award will go to an Identity Security Cloud customer that has built an innovative program with measurable success. Award winners receive complimentary travel, hotel and conference pass for one, and up to three complimentary conference passes for their team.

Eligibility requirements:

• Be a SailPoint Identity Security Cloud customer

• Have not won a SailPoint award in the last 3 years

• Affirm your corporate policy permits participation in the following activities:

  • 90-second highlight video

  • Featured in a headshot/quote installation at Navigate 2025

  • Deliver a breakout session (or another format) at Navigate 2025

  • Sign SailPoint’s publicity waiver

 

 

The nomination deadline for AMS customers is March 31, 2025.

We are extending the nomination deadline for EMEA and APJ customers to April 14, 2025.

Once all nominations have been received, SailPoint will select the top three candidates from each region and share those stories in the Community. SailPoint customers will vote on their choice for the 2025 Identity Security Champion from each region.

Contact customer-awards@sailpoint.com if you have any questions.

Thank you for your participation and good luck!

Cloud and infrastructure-as-a-service tools are relied on by companies around the globe every day, yet managing and securing access to these services is a constant challenge.   

 Join myself and Andrew Moore, Vice President, Product Management as we discuss why governing cloud access is such a challenge and how customers can solve it with SailPoint Cloud Infrastructure and Entitlement Management (CIEM). 

What-if simulations. Separation-of-duties. Emergency access. These are all key components of strong ERP governance, risk, and compliance (GRC).  

Join Dan Martillotti, Sr. Director, Product Management and myself as we discuss the importance of centralizing access governance and the benefits it brings, including increased compliance, efficiency, and cost-effectiveness.   

We will also explore the challenges organizations face with Separation of Duties and how SailPoint’s Access Risk Management (ARM) automation capabilities can streamline processes and improve compliance. 

Every application and system in an organization’s environment is a new angle of attack for bad actors. So, when companies start on their identity security journey connecting and integrating the right applications and resources is a critical component. 

Joining me today is Dan Martillotti, Sr. Director, Product Management, who will go over SailPoint connectivity and why organizations should have a focused approach to securing their resources. 

Enterprises work to secure business applications and sensitive data, but as data grows and circulates, vulnerabilities increase. How can organizations overcome the challenges they have today to protect their data?

Join host Jaishree Subramania, VP of Product Marketing, and Dan Martillotti, Sr. Director, Product Management as they discuss Data Access Security and how organizations must focus on protecting all their data, structured and unstructured, from unauthorized access and ensure compliance.  

AI is the hot topic of the day, but did you know SailPoint has been using AI and machine learning in their products for years? AI at SailPoint is more than just a buzzword, it’s foundational to helping organizations solve real problems. 

Joining me today is Erik Huckle, Head of GenAI & LLM Product Management. We will be discussing how SailPoint uses AI and machine learning, and how it is critical for strong identity security. 

How can organizations understand the thread between compliance, identity governance, and identity security?  In addition, what capabilities are needed for a strong identity security solution?   

Join host Jaishree Subramania, VP of Product Marketing, and Andrew Moore, Vice President, Product Management, as they discuss how SailPoint Identity Security Cloud changed the game when it comes to identity governance.  In addition, they will discuss some of the key capabilities of SailPoint Identity Security Cloud, and how they work together for a strong identity security framework. 

Identity security begins and ends with the right foundation. However, in today’s market understanding which identity platform is the right one for your identity security solution can be confusing.  

One thing that is clear is that SailPoint Atlas is the next generation unified identity platform built for the modern enterprise.   

Join host Jaishree Subramania, VP of Product Marketing, and Ben Cody, Senior Vice President Product Management, as they discuss why having the right foundation is critical to a long-term successful identity security solution.

We’ve received lots of great community feedback on your desire to learn more about SailPoint solutions. You’ve inspired us! We are excited to support you in your learning journey with a 15% discount on all training and certification when you make a purchase on credit card from Identity University. During checkout, simply apply the promo code JUNEFLASHSALE24. This offer is valid through June 30 and available for current SailPoint customers and partners only.

You can use this special discount for training subscriptions, instructor-led classes, and certification exams.

Training subscriptions

Through a training subscription, you can gain unlimited access to SailPoint’s entire on-demand training catalog of 200+ courses for one year. You can learn at your own speed, repeat courses as many times as you like, and gain instant access to new courses as we release them at no extra cost. We are regularly adding new courses to keep pace with new SailPoint products and features, so a training subscription is the way to go if your goal is to become a SailPoint expert.

Buy a training subscription from Identity University.

Instructor-led classes

If you prefer the personal attention of an instructor, join one of our live training classes, virtually or in-person. We host several essentials and advanced-level classes every month for you to attend at your convenience. They’re also a great way to meet other customer or partner peers like you.

Explore our class calendar to find, enroll in, and purchase an upcoming class.

Certification exams

Have you completed advanced-level training? Or are you already an experienced SailPoint engineer? You can validate your expertise by passing one of our rigorous SailPoint certification exams. SailPoint certification is our seal of approval that you have mastered SailPoint solutions and your overall identity security skills. Visit our certification website to decide which certification is right for you. Upon purchasing a certification exam, you will have one year to schedule your exam. That means you can purchase an exam today using the 15% discount with plenty of time to prepare.

Purchase a certification exam.

Get started with Identity University

Register for a free Identity University account and learn how to make purchases with this step-by-step guide. If you have additional questions, you can find answers to frequently asked Identity University questions right here on Compass. Or leave us a comment on the Identity University blog. 

We look forward to welcoming you on Identity University – happy learning!  

SailPoint IdentityIQ has been addressing the identity governance needs for some of the largest and most complex organizations around the globe for years. For some companies that kind of success would have been enough, but not at SailPoint. The IdentityIQ team is constantly adding new capabilities from AI and machine learning to recent capabilities released this past year. 

Join host Jaishree Subramania, VP of Product Marketing, and Anchal Dube, Sr. Manager Product Management, for part 2 of ‘Adopting Identity Security’ for insights into IdentityIQ. 

Hosted by SailPoint for more than a decade, Navigate explores the possibilities of identity security for businesses across industries and maturity levels. We hope you will join us this year to elevate, evolve, and enhance your program through multiple breakout sessions, workshops, and hands-on experiences designed for senior decision-makers, identity practitioners, and developers.

If you’ve ever attended Navigate, you know that SailPoint customers are represented throughout the event far and wide, sharing their journeys, best practices, and lessons learned along the way. Attendees like you want to hear real-world examples from your peers about how they have successfully grown their identity security programs. Your willingness to share your experiences helps educate and inspire others.

Want to speak at Navigate? If you are interested in being a speaker at Navigate 2024, submit your nomination at the link below. Please note this opportunity closes on July 26, 2024, and is only available for current SailPoint customers.

Apply to speak

Reach out to hello.customer@sailpoint.com with questions. Thank you!

SailPoint Identity Security Cloud provides a unified autonomous scalable solution for enterprises today that allows organizations to establish a robust identity security foundation.

Join Jaishree Subramania, VP or Product Marketing, and Grady Summers, EVP of Product, in the first of a two-part episode ‘Adopting Identity Security’. They will discuss what SailPoint’s product vision is and why it is such a key focus on how we build our products and solutions. In addition, they will explore some significant milestones of the SailPoint portfolio with the latest advancements over the last year.