Community highlights - May 2026: Learn what’s new, what’s useful, and what’s coming up

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This month’s Community Highlights brings together helpful discussions, member contributions, learning updates, and upcoming events across the SailPoint Communities. Catch up on what is worth reading, saving, and joining this month.

Community tip: If a discussion helps you solve an issue, reply with what worked so others can follow the same path.

Featured spotlight

Meet Chelsea Šolc: Helping customers start strong

Hi everyone! I’m Chelsea Šolc, Global Head of Customer Onboarding at SailPoint. My team and I are focused on transforming the onboarding experience into a strategic launchpad for our customers. A common challenge we help customers navigate is the rush to begin technical work without first aligning on a clear strategy. To solve for this, we guide them through critical program and technical milestones that build a strong foundation. This includes everything from early stakeholder alignment and resource enablement to completing key technical prerequisites for a smooth launch. By guiding them through these essential early steps, we help customers establish a strong foundation and set them up for long-term success in their identity security journey.

Outside of work, my focus shifts from building secure foundations for customers to building sandcastles on the beach or exploring new hiking trails with my family.

From the community: Posts worth reading

This month’s featured posts highlight practical ideas, technical guidance, and community conversations worth saving.

Unique sequential ID creation in create account policy
Explore a discussion on generating sequential uidNumber values during account creation in Identity Security Cloud. Read the post

Extended Attribute
See how members approach removing named extended attributes in IdentityIQ, from mapping updates to database cleanup. Explore the discussion

Web service connector: Enable account operation error
See how community members troubleshoot response variables and mapping issues in a Web Services connector enable account operation. View the thread

Community kudos

Thank you to the members who helped make the SailPoint Communities more useful this month by asking questions, sharing knowledge, and supporting others.

This month, we’re recognizing @neel193, @punna0001, and @Santhakumar.

Your contributions help other community members find answers, learn from shared experience, and stay connected.

What’s new with Identity University

Identity University is highlighting continuous, role-based learning to help practitioners build skills over time and take the next step in their SailPoint learning journey.

Stop training, start achieving: Why your career growth isn’t a one-time event 
Identity University is moving beyond one-time training moments toward more continuous, role-based learning that helps practitioners build skills when they need them and keep growing over time. Learn more

Ready to keep going? Explore the Identity Security Expert Knowledge Credential to continue building advanced identity security knowledge or register for Live Training by SailPoint Certified Instructors for guided, hands-on learning. Explore the credential | Register for live training

Upcoming events and webinars

Explore upcoming opportunities to learn, connect, and continue building your identity security knowledge.

June 2 – Build, automate, advance: The latest in Identity Security Cloud workflow innovation: Explore recent workflow enhancements for automation, troubleshooting, and planning. See what’s new

June 4 – Mission control: SailPoint Agentic Fabric for the AI-powered enterprise: Learn how SailPoint Agentic Fabric helps govern and secure AI agents. Explore the webinar

June 9 – SailPoint & ServiceNow: Next-level automation and security with AI: See how AI-powered automation can reduce manual access work and support faster decisions. Save your spot

June 18 – Setup for success: Your NERM implementation guide: Get practical guidance on NERM planning, terminology, architecture, and admin responsibilities. Get the details

June 24 – Achieve least privilege with SailPoint Privilege Discovery & Classification: Learn how to improve privileged access visibility across human and non-human identities. Explore the event

June 25 – Visualizing dynamic access with Identity Graph: See how Identity Graph helps uncover access pathways, offboarding gaps, and access risk. Register now

Question of the month

What topic, challenge, or community discussion would you like to see highlighted in next month’s Community Highlights?

Tell us what would be most useful to highlight next. Join the discussion

As we close out May, thank you for being part of the SailPoint Communities. Your questions, answers, and shared experiences help other members learn and stay connected.