Community highlights - May 2026: What members solved, shared, and learned this month

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This month’s Community Highlights brings together helpful discussions, member contributions, learning updates, and upcoming opportunities across the SailPoint Communities. Use this issue to catch up on what is worth reading, saving, and joining this month.

Community tip: If a discussion helps you solve an issue, reply with what worked so others can follow the same path.

Featured spotlight

Meet Chelsea Šolc: Helping customers start strong

Hi everyone! I’m Chelsea Šolc, Global Head of Customer Onboarding at SailPoint. My team and I are focused on transforming the onboarding experience into a strategic launchpad for our customers. A common challenge we help customers navigate is the rush to begin technical work without first aligning on a clear strategy. To solve for this, we guide them through critical program and technical milestones that build a strong foundation. This includes everything from early stakeholder alignment and resource enablement to completing key technical prerequisites for a smooth launch. By guiding them through these essential early steps, we help customers establish a strong foundation and set them up for long-term success in their identity security journey.

Outside of work, my focus shifts from building secure foundations for customers to building sandcastles on the beach or exploring new hiking trails with my family.

From the community: Posts worth reading

This month’s featured posts highlight practical ideas, technical guidance, and community conversations worth saving.

Unique sequential ID creation in create account policy
Explore a discussion on generating sequential uidNumber values during account creation in Identity Security Cloud. Read the post

Extended Attribute
See how members approach removing named extended attributes in IdentityIQ, from mapping updates to database cleanup. Explore the discussion

Web service connector: Enable account operation error
See how community members troubleshoot response variables and mapping issues in a Web Services connector enable account operation. View the thread

Community kudos

Thank you to the members who helped make the SailPoint Communities more useful this month by asking questions, sharing knowledge, and supporting others.

This month, we’re recognizing @neel193, @punna0001, and @Santhakumar.

Your contributions help other customers, partners, developers, and practitioners find answers, learn from shared experience, and stay connected.

What’s new with Identity University

Identity University is highlighting a more continuous approach to learning and career growth, with resources to help practitioners build skills over time and take the next step in their SailPoint learning journey. 

Stop training, start achieving: Why your career growth isn’t a one-time event 
Identity University is moving beyond one-time training moments toward more continuous, role-based learning that helps practitioners build skills when they need them and keep growing over time. Learn more

Ready to keep going? Explore the Identity Security Expert Knowledge Credential to continue building advanced identity security knowledge or register for Live Training by SailPoint Certified Instructors for guided, hands-on learning. Explore the credential | Register for live training

Upcoming events and webinars

Explore upcoming opportunities to learn, connect, and continue building your identity security knowledge.

June 2 – Build, automate, advance: The latest in Identity Security Cloud workflow innovation: See how recent Identity Security Cloud workflow enhancements can help you build more efficient automations, troubleshoot processes, and plan for what’s next. See what’s new

June 4 – Mission control: SailPoint Agentic Fabric for the AI-powered enterprise: Understand how SailPoint Agentic Fabric can help teams govern and secure AI agents with better visibility, control, and identity context. Explore the webinar

June 9 – SailPoint & ServiceNow: Next-level automation and security with AI: Discover how SailPoint and ServiceNow can help reduce manual access work, strengthen security reviews, and support faster access decisions with AI-powered automation. Save your spot

June 18 – Setup for success: Your NERM implementation guide: Prepare for a smoother NERM implementation with practical guidance on early planning, architecture basics, terminology, and admin responsibilities. Get the details

June 24 – Achieve least privilege with SailPoint Privilege Discovery & Classification: Learn how to discover and classify privileged access across human and non-human identities to improve visibility, reduce risk, and support least-privilege access. Explore the event

June 25 – Visualizing dynamic access with Identity Graph: See how Identity Graph can help you understand access pathways, uncover offboarding gaps, and make more informed access decisions across your environment. Register now

Question of the month

What is one discussion, post, or learning resource you found helpful this month?

Share it in the comments so other members know what is worth reading, saving, or revisiting.

As we close out May, thank you for being part of the SailPoint Communities. Every question, answer, and shared experience helps other members learn, troubleshoot, and stay connected.