Username and Profile Picture Error on Home Page

Community Manager
Community Manager
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Update: This issue has been resolved. 

Several users are reporting an issue where they are seeing someone else's username and profile picture on the home page. 

home page username error.png

We have reported this issue with the vendor for resolution. This only affects the home page display. Profile information is not affected by this error. 


If you encounter any other issues with your Compass account, please reach out at

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