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How to: Submit feedback

How to: Submit feedback



As we navigate through the community, we begin to form thoughts and opinions around how certain features and documents should exist. Some thoughts may be positive while others may be negative, but nonetheless feedback is a valuable source of information that will be used to make important decisions. 

Sharing feedback is essential to improving the overall community experience, so when drafting your ideas please be as specific and impactful as possible.

This guide will show how to submit your feedback in the community.


Submitting search feedback

Want to help in improving Compass's search feature? To get started, contact  and provide your constructive suggestions, thoughts, and ideas.


Submitting content feedback

Submitting content feedback is easy! Start by clicking on the article of your choice, scroll down to the end of that document, and click on Submit Content Feedback.

Tutorial Screenshot #1.png


Fill out the form with as much information as possible and then click Post. After you submit your feedback, a SailPoint representative will look into your feedback and make the necessary changes as soon as possible.

Tutorial Screenshot #2.png


Giving good content feedback

When giving feedback on documentation, it is essential to approach the task with a discerning eye, focusing on the content's relevance, organization, and comprehensiveness. Specific suggestions for improvement can help address potential gaps or areas that require further elaboration. Additionally, highlighting any inconsistencies, errors, or ambiguities in the text can significantly enhance the document's overall quality. By giving thoughtful and constructive feedback for documentation, we contribute to the creation of well-crafted materials that effectively convey information, support users in their tasks, and promote a positive user experience.


Example of good content feedback

This submission is a great example of good feedback because the user is informing us that he encountered a broken link in a particular article.

Tutorial Screenshot #3.png


Example of ineffective content feedback

This submission is not feedback, but rather a question that is best suited for SailPoint's product forums.

For more information on how to post in the forums, please read the community tutorial, How to: Forums.

Tutorial Screenshot #4.png


Want to learn more about Compass's search feature? Check out the How to: Search article.

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Last update:
‎Jul 25, 2023 07:12 PM
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