Identity Insights: Expert resources to elevate your identity security program
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Welcome to Identity Insights! In this edition we’re highlighting program strategy best practices, sharing customer stories you may have missed, updates to training, and upcoming events and webinars. Watch the video for a quick recap or take a minute to read about all the things that happened this past quarter.

QUARTERLY SPOTLIGHT
Craft your program strategy
Ever feel like you’re sprinting through one-off fixes without seeing the bigger identity security picture? Our new “Craft your program strategy” article and the accompanying blog post—“Craft your program strategy: why ‘program vs. project’ matters for identity security”—highlight how to build a flexible, long-term identity security program that goes beyond isolated tasks. We’ll show you how to align quick wins with strategic objectives, reduce risk, and stay compliant—all while having a little fun in the process. Plus, stay tuned for more blog posts diving deeper into each component of the article, giving you the tools you need to secure your organization’s future.
Updates
Get weekly insights and news from our experts, subscribe to our blogs!
Stay connected with the latest updates between editions of Identity Insights by subscribing to our community blogs:
- Customer Success Center - Find out about our latest events, self-service tools, tips, tricks, and best practices directly from our customer success team.
- Community Announcements - Start here for top posts, solutions and what’s new in the community.
- Identity University - Subscribe to the Identity University blog for everything related to SailPoint training and certification.
- SailPoint Connectivity Updates - Stay informed about our ever-expanding list of connectors.
- Product blogs - Read about the latest product and feature releases, updates, deprecations and more.
Not sure how to subscribe? Read this tutorial to get started.
We’re making it easier than ever to stay up to date with SaaS Release Notes!
We’ve introduced new enhancements to improve accessibility and keep you informed:
- Subscribe for updates – Get release notes delivered straight to your inbox.
- Improved searchability – Quickly find the details that matter most.
- New release timing – Release notes will now be published Friday mornings (CT) instead of Sunday afternoons, giving you more time to review changes ahead of the workweek.
These updates ensure you have the right information at the right time—helping you plan and take full advantage of the latest enhancements.
Power up your learning with the latest training and educational resources
Expand your identity security skills with new role-based training courses available in Identity University. These courses cater to all levels - from building an identity security team to automating workflows. Please note that an Identity University account is required to view and register for training.
New training available:
- Build Your Identity Security Team – Free course on key competencies for identity security leaders.
- Set Up and Administer Identity Security Cloud – Essential training for administrators and engineers, covering connectors, AI components, and automation. This course replaces and expands on IdentityNow Essentials.
- Search Identity Security Cloud – Learn to optimize searches for compliance, policy creation, and reporting.
- Manage Compliance with Identity Security Cloud – Master access certifications and policies for compliance teams.
- Design and Build Identity Security Cloud Workflows – Advanced workflow automation for efficient identity security management. This course replaces the SaaS Workflows: Design and Build course in the Identity Engineer training path.
Just launched resources:
- What's new in SailPoint's certification and credentialing program?
- Get started on your learning journey with the training onboarding guide
- New ways to earn Admirals Club points
Customer Spotlight
Are you the next Identity Security Champion?
Is your organization setting the standard in identity security? At SailPoint Navigate 2025, we’ll honor Identity Security Cloud customers who have built innovative programs with measurable success. Winners receive complimentary travel, hotel, and conference passes - apply now for your chance to take the stage!
Identity Security Champion 2025 application
Inside the Navigate Studio: ECU Health
Last year at Navigate, SailPoint sat down with Nickisha Bennett-Burton, Manager of Identity & Access Management at ECU Health, to discuss their identity strategy. She shared insights on the importance of identity security, their EMR-integrated SailPoint partnership, program evolution, key accomplishments, and advice for peers.
Inside the Navigate Studio: DXC Technology
DXC Technology’s Jammin Jablanski, Director of Identity and Access Management, also joined SailPoint at Navigate to discuss their identity security journey and migration to Identity Security Cloud. He shared why security is critical, key drivers for migration to SaaS, program evolution, and tips for newcomers.
PACCAR streamlines subsystems, governance, and compliance
Global truck manufacturer PACCAR streamlined their identity management by consolidating eight HR systems with SailPoint, reducing manual processes and improving security. This transformation enhances efficiency, compliance, and sets the stage for AI-driven automation to support future growth.
Learn how PACCAR shifted identity security into high gear
Legal & General streamlines resources by 72%
Legal & General revamped its identity security with SailPoint, streamlining access certifications and automating provisioning. These improvements reduced processing times from days to minutes, strengthening security across global operations.
Learn how Legal & General transformed their access management
Events and webinars
Save the date: Developer Days returns May 21, 2025
SailPoint Developer Days is back! This free, two-day virtual conference (May 21–22, 2025) is designed for technical identity professionals who thrive on innovation and the endless possibilities our platform offers. Featuring deep technical dives from customers, partners, and SailPoint experts, it’s an event you won’t want to miss, visit the Developer Community for more information and stay tuned for registration details!
Developer Days 2025 community announcement
Join our SailPoint community webinars
Stay ahead in identity security by joining our SailPoint webinars! Whether you're looking to expand your expertise, stay updated on industry trends, or engage with our experts, our webinars are designed to keep you informed and empowered.
Browse upcoming webinar topics
Check out even more webinars on SailPoint’s BrightTALK channel
Did you know that SailPoint hosts a variety of webinars on BrightTALK, on-demand and live, in multiple time zones and languages? Hear from SailPoint experts and partners - check out our channel for the latest in identity security, including our Cyber Risk Playbook, SAP transformation, the power AI, and streamlining audits.
Register for an upcoming webinar or watch on-demand
Product end of life reminders
Upcoming milestones for IdentityIQ and File Access Manager
There are upcoming limited and dropped support dates for IdentityIQ and File Access Manager. For a detailed overview, please review the IdentityIQ and File Access Manager End of Life Policy in Compass.