Customer Success Updates

Ready to turn identity from a project into a durable program? Our six-part “Craft your program strategy” series shows you how—charter to roadmap, leadership, services, phased workstreams, and continuous improvement. Start here and accelerate real outcomes on SailPoint.

Keep your identity security program improving—quarter after quarter. In the final post of our Program Strategy series, we share a lightweight, repeatable cadence to refresh your charter and roadmap, scale a dedicated identity team, and secure ongoing funding as you grow. Get the quarterly playbook and guardrails that keep momentum (and value) high.

What does it take to keep your identity program moving—without trying to do everything at once? In the fifth post of our Program Strategy series, we break down the four essential workstreams—Identity, Connectivity, Data, and Security—and show how to sequence them across pragmatic phases that deliver visible wins every quarter.

• See how the workstreams reinforce each other in a “flywheel” of value.

• Get a phase-by-phase plan from foundations to access modeling and beyond.

• Know who should lead each workstream—and the quick wins to target first.

Whether you’re just starting or scaling, this guide helps you align stakeholders, focus effort, and sustain momentum. Read the full post to put the model to work in your program.

Kick-starting or scaling an identity program? Don’t go it alone. In our latest post, we demystify SailPoint’s Success Acceleration Service Packages, Professional & Expert Services, and elite Delivery Admiral partners—showing exactly when (and how) to combine them for faster go-lives, smoother expansions, and measurable ROI. If you’re ready to turn strategy into sustainable, enterprise-grade outcomes, this guide is your blueprint.

In our first two craft your program strategy posts, we explored the mindset shift from project to program and showed how a charter and roadmap illustrate the vision of the program. Today we turn our attention to the roles that bring that vision to life: the executive sponsor, the program manager, and the steering committee.

Your identity security program deserves a winning strategy—and it all starts with a clear game plan. In our latest installment of the 'Craft your program strategy' series, discover how a solid program charter and a dynamic roadmap not only define your goals but also drive continuous success by syncing team efforts, managing risks, and maximizing impact from day one. Ready to unlock seamless coordination and measurable gains? Download our customizable templates and get a sneak peek at how these two crucial documents transform tactical projects into a long-term strategic vision that propels your organization forward.

Ever wonder why some organizations thrive at securing identities while others stumble? It’s not just about checking off tasks—it’s about embracing a program mindset. Join us as we explore how shifting from short-term “projects” to a continuous, strategic program can elevate your identity security initiatives from a basic requirement to a true catalyst for organizational success.