The new Support Portal is live! Continue reading for more information or go see it in action. Don’t worry about resetting your support credentials. If you used the previous Support Portal, your profile and ticket history was migrated to the new platform.
In case you missed our previous post about the new features, you can see them here:
- Navigate between the community and the Support Portal through the global header
- Get answers quickly by browsing through recommended knowledge base articles
- Respond to open tickets through the portal or email
- Use an integrated attachment system to easily upload files within your ticket
- View your balance of Expert Services hours
- Export tickets via PDF, Excel Spreadsheet and CSV
We truly believe that the new Support Portal will provide a better experience through these features and more. Start exploring now or check out the tutorial.
