Identity University FAQs

Knowledge Base Articles

What is "120444 User doesn’t exist. Please contact system administrator” Error?

by on

Labels:

New learners
Using Identity University

0 Comments 374 Views

Contributors

0 Comments

374 Views

How to DROP a course

by on

Labels:

Using Identity University

0 Comments 270 Views

Contributors

0 Comments

270 Views

Having trouble with self-paced courses?

by on

Labels:

Using Identity University

0 Comments 499 Views

Contributors

0 Comments

499 Views

How do I update details to my Identity University profile?

by on

Labels:

Using Identity University

0 Comments 647 Views

Contributors

0 Comments

647 Views

Who do I contact for Training support?

by on

Labels:

New learners
Using Identity University

0 Comments 758 Views

Contributors

0 Comments

758 Views

How do I get an account on Identity University?

by on

Labels:

Using Identity University

0 Comments 792 Views

Contributors

0 Comments

792 Views

What do I need to do if I am having issues accessing my virtual machine for IdentityIQ self-paced courses?

by on

Labels:

Using Identity University

0 Comments 500 Views

Contributors

0 Comments

500 Views

What are my options for learning? Do you have both online and in-person options?

by on

Labels:

Using Identity University

0 Comments 681 Views

Contributors

0 Comments

681 Views

Where do I go if I have questions on how to use Identity University?

by on

Labels:

Using Identity University

0 Comments 366 Views

Contributors

0 Comments

366 Views

Where can I find the Identity University Terms and Conditions of Use?

by on

Labels:

Using Identity University

0 Comments 313 Views

Contributors

0 Comments

313 Views

Can I change the display size of the eLearning video?

by on

Labels:

Using Identity University

0 Comments 330 Views

Contributors

0 Comments

330 Views

My internet connection is pretty spotty. Can I still use Identity University eLearning or attend a remote class?

by on

Labels:

Using Identity University

0 Comments 333 Views

Contributors

0 Comments

333 Views

What can I expect from the Message Center?

by on

Labels:

Using Identity University

0 Comments 274 Views

Contributors

0 Comments

274 Views

What happens to completed/expired training courses?

by on

Labels:

Using Identity University

0 Comments 227 Views

Contributors

0 Comments

227 Views

What’s included in my Learning Plan page?

by on

Labels:

Using Identity University

0 Comments 230 Views

Contributors

0 Comments

230 Views

How can I change my time zone in my account?

by on

Labels:

Using Identity University

0 Comments 580 Views

Contributors

0 Comments

580 Views

What does it mean to “Launch” a course?

by on

Labels:

Using Identity University

0 Comments 196 Views

Contributors

0 Comments

196 Views

What are the preferred browsers that support Identity University?

by on

Labels:

Using Identity University

0 Comments 203 Views

Contributors

0 Comments

203 Views

How do I register for a self-paced eLearning course or instructor-led course?

by on

Labels:

Using Identity University

0 Comments 472 Views

Contributors

0 Comments

472 Views

Identity University FAQs

Your Subscription Explained!

What is included in the Training Subscription?

Received 30 day notice for a course, but my subscription hasn't expired yet.

Knowledge Base Articles

What is "120444 User doesn’t exist. Please contact system administrator” Error?

How to DROP a course

Having trouble with self-paced courses?

How do I update details to my Identity University profile?

Who do I contact for Training support?

How do I get an account on Identity University?

What do I need to do if I am having issues accessing my virtual machine for IdentityIQ self-paced courses?

What are my options for learning? Do you have both online and in-person options?

Where do I go if I have questions on how to use Identity University?

Where can I find the Identity University Terms and Conditions of Use?

Can I change the display size of the eLearning video?

My internet connection is pretty spotty. Can I still use Identity University eLearning or attend a remote class?

What can I expect from the Message Center?

What happens to completed/expired training courses?

What’s included in my Learning Plan page?

How can I change my time zone in my account?

What does it mean to “Launch” a course?

What are the preferred browsers that support Identity University?

How do I register for a self-paced eLearning course or instructor-led course?