For any questions about Identity University, please email training-help@sailpoint.com or submit an Education Services request through the SailPoint Support Portal.
- Overview
- Register as a new Identity University user
- Log in to Identity University
- Explore Identity University
- View Product Training
- Access Training Paths
- Access the Training Paths information page
- Access SailPoint Credentials & Certifications
- Register for a SailPoint Credential
- Register for a SailPoint Certification
- Register for a SailPoint course
- Checkout process
- Payment process
- Start the payment process
- Payment with Credit Card
- Payment with Training Units
- Use coupon codes
- Access your learner dashboard
- Access the Identity University FAQ
- Access the Identity University Blog
- Frequently asked questions
- Is Identity University open to the public?
- If I want to learn more about the different training paths, where should I go?
- How do I make a payment for the courses I want to purchase?
- If I have any questions about Identity University, whom should I contact?
Overview
This guide offers detailed instructions on how to navigate Identity University. Explore the user-friendly catalog and search for courses by role, task, or solution. Whether you're taking a QuickLearn or a longer multi-part course, the Identity University learning management system simplifies the process of purchasing, registering for, and completing your training.
Register as a new Identity University user
1. Visit university.sailpoint.com to be directed SailPoint's Single Access login page.
2. Click No account? Register now!
3. Review the SailPoint Terms of Service, then select I Accept and Continue to complete your account creation.
4. Complete the required fields and click Submit.
- First name
- Last name
- Username
- Must be between 2-21 characters
- Must begin and end with a letter or number
- Supported characters: ASCII alphanumeric, underscore, and dash
- Unicode characters are not supported
- Email address
- Password requirements
- No more than 2 repeated characters
- At least 5 unique characters
- Minimum of 8 characters
- Must include 1 special character, 1 number, 1 uppercase letter, and 1 lowercase letter
- Verify password
5. Enter the verification code sent to your email and click Verify.
Note: If you don’t see the verification email within a few minutes, check your junk or spam folder. If it's not there, contact your IT team and add the sailpoint.com domain to your whitelist.
6. Your email has been verified, and you are now registered and signed in.
Log in to Identity University
1. Go to the sailpoint.com/university and click Log in to open SailPoint's Single Access login page.
2. Enter the email associated with your SailPoint Single Access Account and click Submit.
3. Enter your current password for your SailPoint Single Access Account and click Sign On.
Explore Identity University
View Product Training
1. Click Browse, then choose Product Training from the menu.
2. Select the product you're interested in learning more about.
Access Training Paths
1. Click Browse, then select Training Paths from the menu.
2. Choose the training path you're interested in learning more about.
Access the Training Paths information page
1. Click Training Paths, located to the left of the My Learning tab.
2. Scroll down to the Training paths section, then click Learn more for the path you're interested in.
Access SailPoint Credentials & Certifications
1. Click Browse, then select Credentials & Certifications from the menu.
2. Choose the SailPoint product you’re interested in learning more about.
Register for a SailPoint Credential
1. Click Browse, then select Credentials & Certifications.
2. Choose the SailPoint product you’re interested in learning more about.
3. Select the credential you want to pursue.
4. Once you have completed all required prerequisites for the specific credential, click Enroll to begin the registration process.
5. Click Add to Cart, then select Checkout.
6. Select Complete Registration to start the payment process.
Register for a SailPoint Certification
1. Click Browse, then select Credentials & Certifications.
2. Choose the SailPoint product you’re interested in learning more about.
3. Select the certification you want to pursue.
4. If your certification has a See Classes to Enroll option, click it and add the class to your cart.
5. If your certification has a Register option, click it to add the item to your cart.
6. Click Add to Cart, then select Checkout.
7. Click Complete Registration to start the payment process.
Register for a SailPoint course
1. Start by logging in to Identity University, then click Browse.
2. Select the product you are interested in, then click on the course you are interested in learning more about.
3. If your course has a See Classes to Enroll option, click it, then select Add to Cart for the class you want to take.
4. Select Checkout to start the payment process.
Note: If your selected course(s) requires payment, your registration will not be complete until payment is made. For more information on registering for a SailPoint course, please refer to this article.
Checkout process
1. Click the shopping cart icon, then select My Cart to open the checkout window.
2. Select Checkout in the bottom-left corner to proceed with the payment process.
Payment process
Start the payment process
1. Begin by completing the required fields in the Billing and Shipping Addresses form.
Note: Leave the Address Line 2 and Address Line 3 fields empty to avoid any issues during the process.
2. Review your order details carefully.
Payment with Credit Card
3. Select the USD payment option, then click Complete Order to proceed to the next page, where you can enter your card details.
Note: Identity University accepts only two payment methods: Credit Card or Training Units. For more information on accepted payment methods, please refer to this article.
Payment with Training Units
4. Choose the Training Units payment option.
5. Select the training unit agreement(s) that you prefer.
Note: You may combine quantities from multiple training unit agreements to complete a single transaction. For more information on paying with training units, please read this article.
6. Once you have reviewed your entire order, click on Complete Order to proceed with your chosen payment method.
Use coupon codes
- Enter your code in the Coupon Code field and click Apply to update your order total.
Note: Any remaining balance after applying your coupon code must be paid with a credit card. Also, training units and coupon codes cannot be used together on the same order.
Access your learner dashboard
In the learner dashboard, you can view your profile information, a list of courses you registered for and completed, your course order history, and more.
1. Click the menu icon in the upper-left corner, then select the Me tab.
2. Choose the category you want to learn more about.
Access the Identity University FAQ
1. Go to university.sailpoint.com, then select Get help under the Other Resources section.
Access the Identity University Blog
1. Go to university.sailpoint.com, then click Blog under the Other Resources section.
Frequently asked questions
Is Identity University open to the public?
Yes, for more detailed information about Identity University, please head to this page.
If I want to learn more about the different training paths, where should I go?
Refer to the Access the Training Paths information page section to learn more.
How do I make a payment for the courses I want to purchase?
Check out the Payment process, Payment with Credit Card, and Payment with Training Units sections to find out more information.
If I have any questions about Identity University, whom should I contact?
Please email training-help@sailpoint.com or open an Education Services request through the SailPoint Support Portal.
